Salesforce Sales-Con-201 : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. A custom lead qualification process was implemented at Universal Containers over a year ago.
The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship. Why is executive sponsor involvement so important for success?

A) Executive sponsors are champions of the project.
B) Executive sponsors ensure there Is a workable solution.
C) Executive sponsors support the system after launch.

2. The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team. What should the consultant consider when evaluating Person Accounts?

A) Enabling Person Accounts is irreversible.
B) Person Accounts must have at least two record types.
C) Enabling Person Accounts requires a Public Read/Write sharing model,

3. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model. What will a user without access to the Amount field on the Opportunity object observe?

A) The Amount field will display an error in the contributing factors section.
B) The Opportunity Score field and the Amount field will be hidden for that user.
C) The Amount field will be hidden from the contributing factors section.

4. Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned. Which solution should the consultant recommend when CK sets up the new account process?

A) Add the user to a separate role at the lowest level of the role hierarchy.
B) Assign the Modify All Data permission to the user.
C) Place the user in 4 separate role at the highest level! of the role hierarchy.

5. Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display. What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

A) Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
B) Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
C) Move the invoice related list to a separate tab on the record page and communicate the change to users.

Solutions: