Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

A) Set the central site as a centralized server.
B) Set the remote sites as distributed servers.
C) Set the remote sites as backup servers.
D) Set the central site as a distributed server.

2. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Add a LDAP entry using IP Office Manager to the primary IP Office.
B) Add the required licenses to the second IP Office.
C) Restart the one-X Portal service.
D) Run a modify to the one-X Portal setup and add the second IP Office.
E) Add the IP address using one-X Portal CSTA and DSML links.

3. Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)

A) A valid CCR Agent license must be installed in the IP Office configuration.
B) Forced Login Code must be entered on the user's Supervisor tab.
C) Force Account Code must be checked on the user's Supervisor tab.
D) User must be a member of a hunt group.
E) CCR Agent must be checked on the user's Supervisor tab.

4. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
B) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.
C) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
D) The phone display message cannot be changed. The prompt is not recordable by user.
E) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.

5. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Email Integration Services
B) Power User
C) Teleworker
D) Mobile User
E) Voicemail to Email

Solutions: