Avaya 3000-3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

  • Exam Code: 3000-3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Aug 10, 2026
  • Q & A: 59 Questions and Answers

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Avaya 3000-3 Exam Syllabus Topics:

SectionObjectives
Topic 1: SME Solution Design- Designing Avaya SME communication solutions
  • 1. Design multi-site solutions
  • 2. Plan system architecture and capacity
  • 3. Select appropriate IP Office platform
Topic 2: Networking and Call Routing- Voice networking configuration
  • 1. Bandwidth and voice compression considerations
  • 2. Small Community Network (SCN) implementation
  • 3. Trunk selection and routing
Topic 3: System Installation and Configuration- Deployment and administration
  • 1. Licensing and feature activation
  • 2. Initial system configuration
  • 3. User and extension administration
Topic 4: Applications and Messaging- Communication applications deployment
  • 1. Conferencing and messaging services
  • 2. Auto attendant configuration
  • 3. VoiceMail Pro features
Topic 5: Maintenance and Troubleshooting- Operational support and diagnostics
  • 1. Verify system performance
  • 2. Perform ongoing maintenance tasks
  • 3. Identify and resolve common faults
Topic 6: Customer Requirements Analysis- Business and technical requirements gathering
  • 1. Determine scalability and application needs
  • 2. Assess existing voice and data infrastructure
  • 3. Identify customer communication requirements
Topic 7: IP Office Hardware- Hardware components and interfaces
  • 1. Digital, analog, and IP endpoint support
  • 2. Control units and expansion modules
  • 3. Interface card selection

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Secondary VoiceMail Pr Server installed on the network
B) Primary Server IP Address configured on the secondary server
C) Backup Server IP Address configured on IP Office
D) License for the secondary VoiceMail Pro Server


2. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?

A) ATM16 Expansion Module
B) VCM32
C) PRI-UNI Expansion Card
D) PR124/PR130 or PRI-U Expansion Card


3. Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A) Users need to record their names.
B) Configure Dial By Name action off Auto Attendant.
C) Add names to the system directory.
D) Embedded Voicemail code is set.


4. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) SSH session to the IP Office address
B) System Status Application
C) Telnet session to the IP Office
D) Web session to the IP Office address


5. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-A
B) IP Office SCN
C) QSIG-B
D) H.450


Solutions:

Question # 1
Answer: A,C
Question # 2
Answer: C
Question # 3
Answer: B,D
Question # 4
Answer: B,D
Question # 5
Answer: B

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