IBM C2180-188 : IBM WebSphere Lombardi Edition V7.2, BPM Program Management

  • Exam Code: C2180-188
  • Exam Name: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
  • Updated: Aug 02, 2026
  • Q & A: 38 Questions and Answers

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IBM C2180-188 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Delivery & Playback Management20%- Feedback incorporation and scope control
- Snapshot and version management
- Playback session planning and execution
- Development and testing coordination
Topic 2: Estimation & Project Planning20%- Effort estimation techniques
- Resource allocation and scheduling
- User story definition and sizing
- Risk assessment and mitigation
Topic 3: Process Discovery & Scoping20%- Stakeholder management and alignment
- Process identification and prioritization
- Requirements gathering and documentation
- Business value and complexity assessment
Topic 4: Governance, Deployment & Optimization18%- Monitoring and performance measurement
- BPM governance framework
- Continuous process improvement
- Deployment strategy and environment readiness
Topic 5: BPM Program Lifecycle & Methodology22%- BPM solution lifecycle phases
- Iteration and release planning
- Agile and playback-driven methodology
- BPM Center of Excellence (CoE) setup

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. The purpose of a snapshot is to:

A) record the state of a process application or toolkit at a specific point and time.
B) allow developers and business users to collaborate on business process definitions.
C) use it to record revision history of library items.
D) provide security against unauthorized access and alteration of process applications.


2. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) High, Budgetary Estimate
B) Small, Budgetary Estimate
C) Small, Rough Order of Magnitude (ROM)
D) High, Rough Order of Magnitude (ROM)


3. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A) Playback 1
B) Playback 3
C) Playback 0
D) Playback 2


4. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A) It is a poorly written user story because it specifies implementation details.
B) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
C) It is poorly written user story because it documents what the user needs to do.
D) It is a good user story because it leaves out all implementation details as to how the work will actually get done.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A

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