IBM C9020-461 : IBM Midrange Storage Technical Support V4

  • Exam Code: C9020-461
  • Exam Name: IBM Midrange Storage Technical Support V4
  • Updated: Jul 29, 2026
  • Q & A: 64 Questions and Answers

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IBM C9020-461 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Initial system setup and configuration procedures
- Host connectivity and zoning concepts
Data Protection and Replication- Replication technologies and disaster recovery
- Backup and restore concepts
Storage Architecture and Concepts- IBM Storage portfolio fundamentals
- Midrange storage architecture overview (SAN, RAID, virtualization)
Storage Management and Administration- Volume provisioning and management
- Storage pool management and optimization
Troubleshooting and Maintenance- Diagnostics and problem determination
- Common hardware and software issues
Performance and Monitoring- Performance monitoring tools and metrics
- Troubleshooting performance bottlenecks

IBM Midrange Storage Technical Support V4 Sample Questions:

1. A customer requests that a sales specialist demonstrate the performance improvement that will be achieved on the Windows environment with a proposed IBM Storwize V7000 with Easy Tier.
Which type of Windows data should the sales specialist gather from the customer?

A) PT Reports
B) Performance Monitor
C) esxtop reports
D) iostat


2. A client's executive officer has questions about the financial impact of a new information technology project.
Which tool will help analyze cost and benefits for the project?

A) Capacity Magic
B) ROInow!
C) Disk Magic
D) TCO!now


3. A customer provides the information shown in the exhibit for the company's primary database environment. Solution requirements include meeting of exceeding the current I/O rate of the existing environment.
System name Name Max IOPS Avg IOPS Min IOPS Max BW (MBps) Avg BW (MBps) Min BW (MBps) Max Latency (ms) Avg Latency (ms) pldenxivg3 denoubivs_arch1 1101 20 0 274 5 0 3 2 pldenxivg3 denoubivs_arch2 3 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bin1 322 1 0 1 0 0 32 0 pldenxivg3 denoubivs_bin2 184 0 0 1 0 0 21 0 pldenxivg3 denoubivs_bkup1 2 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bkup2 25 0 0 2 0 0 0 0 pldenxivg3 denoubivs_bkup3 1 0 0 0 0 0 0 0 pldenxivg3 denoubivs_data1 997 39 0 128 3 0 28 2 pldenxivg3 denoubivs_data2 997 38 0 133 3 0 31 2 pldenxivg3 denoubivs_data3 1005 43 0 127 3 0 23 1 pldenxivg3 denoubivs_data4 2217 38 0 175 3 0 19 2 pldenxivg3 denoubivs_data5 1194 37 0 109 2 0 32 1 pldenxivg3 denoubivs_data6 1118 30 0 70 2 0 23 1 pldenxivg3 denoubivs_data7 1111 29 0 70 2 0 21 1 pldenxivg3 denoubivs_data8 2443 24 0 156 1 0 10 0 pldenxivg3 denoubivs_data9 1710 8 0 108 0 0 12 1 pldenxivg3 denoubivs_log1 2107 49 0 46 1 0 2 0 pldenxivg3 denoubivs_log2 2174 44 0 43 1 0 2 0 pldenxivg3 denoubivs_NJP_bin 8 0 0 0 0 0 0 0 pldenxivg3 denoubivs_NJP_data 1452 9 0 93 0 0 0 0 pldenxivg3 denoubivs_NJP_log 65 14 0 3 0 0 0 0 pldenxivg3 denoubivs_os1 16 0 0 0 0 0 0 0 pldenxivg3 denoubivs_os2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_pg1 12 0 0 1 0 0 0 0 pldenxivg3 denoubivs_pg2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_arch1 501 5 0 122 1 0 3 1 pldenxivg3 denoubivs_arch2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back1 1 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_back3 2 0 0 0 0 0 0 0 pldenxivg3 denoubivs_bin1 209 2 0 6 0 0 16 0 pldenxivg3 denoubivs_bin2 283 0 0 17 0 0 18 1 pldenxivg3 denoubivs_bin3 176 1 0 8 0 0 18 1 pldenxivg3 denoubivs_data1 3128 116 0 201 5 0 17 0 pldenxivg3 denoubivs_data2 1117 65 0 71 2 0 16 0 pldenxivg3 denoubivs_data3 1129 69 0 71 2 0 16 0 pldenxivg3 denoubivs_data4 1136 63 0 72 2 0 16 0 pldenxivg3 denoubivs_data5 1147 65 0 72 2 0 16 0 pldenxivg3 denoubivs_data6 3470 60 0 223 2 0 36 0 pldenxivg3 denoubivs_data7 2389 51 0 152 2 0 20 0 pldenxivg3 denoubivs_log1 204 12 0 13 0 0 2 0 pldenxivg3 denoubivs_log2 279 11 0 12 0 0 3 0 pldenxivg3 denoubivs_os1 21 0 0 0 0 0 0 0 pldenxivg3 denoubivs_os2 0 0 0 0 0 0 0 0 pldenxivg3 denoubivs_pg1 2 0 0 0 0 0 0 0
Total= 35458 943 0 2580 44
Average= 788 21 0 57 1 0 10
0
What should the minimum I/O rate be for the new solution?

A) 943 I/Os per second
B) 21 I/Os per second
C) 35458 I/Os per second
D) 788 I/Os per second


4. A customer has a non-mission critical application that requires the highest performance and per-drive capacity utilization.
Which RAID configuration should be utilized?

A) RAID 10
B) RAID 5
C) RAID 0
D) RAID 6


5. A customer is currently running a mixed Windows and Unix environment with 100 TB capacity on EMC VNX. The customer wants to add an additional 200 TB of new disk capacity and also utilize existing VNX capacity. The customer does not require NAS capability and is interested in implementing FCoE into its environment.
Which solution meets the customer's needs?

A) IBM Storwize V5000 with external virtualization
B) IBM Storwize V3700 with external virtualization
C) IBM Spectrum Virtualize
D) DCS3700


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: C

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