SAP C_FSM_2601 : SAP Certified - SAP Field Service Management

  • Exam Code: C_FSM_2601
  • Exam Name: SAP Certified - SAP Field Service Management
  • Updated: Jul 31, 2026
  • Q & A: 68 Questions and Answers

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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Integrations<8%- End-to-end integration scenarios
- Integration with SAP and third-party systems
Crowd Workforce<8%- Manage crowd workforce assignments
- Concept and benefits of Crowd Service
Analytics and Reports<10%- Access and use reporting tools
- Generate and interpret reports for decision-making
Planning and Dispatching11% - 20%- Features of planning and dispatching module
- Create, assign, and manage service calls and resources
Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms
Master Data Management<10%- Create, maintain, and integrate master data
- Components and data model of MDM
Architecture and Administration11% - 20%- Architectural components of SAP FSM
- Company settings, permissions, and business rules configuration
Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution

SAP Certified - SAP Field Service Management Sample Questions:

1. Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A) True
B) False


2. Which of the following features are part of company configuration?
There are four correct answers.

A) Admin policy groups
B) Service workflows
C) Screen configuration
D) Custom translations
E) Password policy
F) Company settings


3. A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

A) True
B) False


4. RISE with SAP Methodology facilitates the transition to the SAP Business Suite by focusing on which areas?
There are two correct answers.

A) Employee satisfaction
B) Processes
C) Customer service protocols
D) Tools
E) Marketing channels


5. The Field Service Management Cloud and mobile apps have no limitations in terms of overall database size (data and attachments) and the amounts of records in tables/DTOs.
Choose the correct answer.

A) True
B) False


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B,C,D,F
Question # 3
Answer: A
Question # 4
Answer: B,D
Question # 5
Answer: B

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