IBM M8010-246 : IBM Smarter Commerce Sales Mastery Test v1

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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

Question 1

What customer value is delivered with holistic inventory visibility?

A. Incorporating customer sentiment into the order process.
B. Fulfilling orders via inventory in-transit.
C. Providing only the best quality products.
D. Reducing supply chain costs.

Question 2

The 'Sell' customer interaction platform provides capabilities for all but which of the following?

A. Complex B2B sales processes.
B. Customer data mining.
C. Extended brand experience.
D. Cross-channel commerce.

Question 3

Which of these provides shopping flow optimized for smart phones, eMarketing spots tailored to mobile users and cross channel shopping/fulfillment capability?

A. Mobile framework.
B. Mobile starter store.
C. Mobile shopping studio.
D. Commerce light.

Question 4

What are Smarter Commerce 'Service' offerings focused on?

A. Integrating the supply chain in order to support the call center.
B. Up-sell potential via call center interaction.
C. Driving the customer to the call center sales channel.
D. Flawless service across all customer interactions to anticipate needs and maintain loyalty.

Question 5

How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A. All of the above.
B. Up-selling to a higher value product.
C. Triggering store to store transfers.
D. Optimizing the supply chain to minimize stock-outs.

Solutions: