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Microsoft MS-740 : Troubleshooting Microsoft Teams
- Exam Code: MS-740
- Exam Name: Troubleshooting Microsoft Teams
- Updated: Oct 24, 2026
- Q & A: 123 Questions and Answers
About Microsoft MS-740 Exam
In 2026, waiting days for study materials is a self-inflicted handicap. VCETorrent sends the MS-740 package by email within 1 minute — 123 practice questions ready before your coffee cools.
Microsoft MS-740 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Troubleshooting Microsoft Teams |
| Exam Number: | MS-740 |
| Exam Format: | Scenario-based troubleshooting, Drag and drop, Case studies, Multiple response, Multiple choice |
| Certificate Validity Period: | 1 year (renewable via Microsoft certification renewal assessment) |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 165 (varies by region) |
| Passing Score: | 700/1000 |
| Available Languages: | Spanish (varies by availability), Japanese, Chinese (Simplified), German, English, Korean, French |
| Real Exam Qty: | 40-60 |
| Related Certifications: | Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Microsoft 365 Certified: Teams Administrator Associate |
| Recommended Training: | Microsoft Learn - Troubleshooting Microsoft Teams (MS-740) Learning Path Microsoft Teams Admin and Support Documentation |
| Exam Registration: | Pearson VUE Microsoft Exams Registration Microsoft Learn Certification Dashboard |
| Sample Questions: |  |
| Exam Way: | Online proctored exam or in-person test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites. Recommended: experience administering Microsoft Teams, Microsoft 365 services, and basic networking knowledge. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-740/ |
Microsoft MS-740 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshoot Teams meetings, calls, and voice quality | - Meeting join and scheduling issues
|
| Topic 2: Troubleshoot Microsoft Teams clients and sign-in issues | - Authentication and sign-in troubleshooting
|
| Topic 3: Troubleshoot Teams policies and admin configuration | - Messaging and collaboration policies
|
| Topic 4: Troubleshoot Teams devices and infrastructure | - Teams Rooms and meeting devices
|
MS-740 Exam FAQ — Stay Current, Start Fast, Simulate Real
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 123 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Microsoft Troubleshooting Microsoft Teams exam contains 40-60 to complete within 120 minutes. Timed simulation in the VCETorrent Desktop Test Engine teaches that rhythm before exam day does.
The official Microsoft Troubleshooting Microsoft Teams outline defines 4 domains. The leading three are Troubleshoot Teams devices and infrastructure, Troubleshoot Teams policies and admin configuration, and Troubleshoot Microsoft Teams clients and sign-in issues. The full list is in the topics section above, and VCETorrent's 123 practice questions cover each one.
No mandatory prerequisites. Recommended: experience administering Microsoft Teams, Microsoft 365 services, and basic networking knowledge. Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
The Microsoft Troubleshooting Microsoft Teams exam requires 700/1000 to pass, and registration costs USD 165 (varies by region). A failed attempt means paying the same fee again — a readiness check with the VCETorrent engines before booking is the cheaper option.
The MS-740 exam is a Microsoft certification exam validating the Microsoft Troubleshooting Microsoft Teams syllabus shown above. It belongs to these credential paths: Microsoft 365 Certified: Teams Administrator Associate, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate. Candidates in 2026 start with VCETorrent's 123 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Microsoft recommends these training resources for the Microsoft Troubleshooting Microsoft Teams exam:
- Microsoft Learn - Troubleshooting Microsoft Teams (MS-740) Learning Path
- Microsoft Teams Admin and Support Documentation
Follow the training with steady self-testing — the 123 practice questions from VCETorrent help you apply theory and fill any gaps the training leaves.
VCETorrent issues a full refund if you take the Microsoft Troubleshooting Microsoft Teams exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored exam or in-person test center via Pearson VUE Register for the Microsoft Troubleshooting Microsoft Teams exam through these official channels:
After booking, VCETorrent delivers your practice questions within 1 minute — preparation starts the same day.
Microsoft Troubleshooting Microsoft Teams Sample Questions:
Question #1
A company uses Microsoft Teams. You delete a user.
You suspect that the deleted user is listed as the owner of a team. You attempt to connect to the Teams
PowerShell module to investigate the issue. The following message appears:
Connect-MicrosoftTeam : The term 'Connect-MicrosoftTeam' is not recognized as the name of a cmdlet,
function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that
the path is correct and try again.
You need to resolve the error and confirm whether the deleted user is still owner of the team.
Which four PowerShell commands should you use to develop the solution? To answer, move the appropriate
commands from the list of commands to the answer area and arrange them in the correct order.
Correct Answer:
Explanation
Text, application Description automatically generated
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/set-up-your-computer-for-windows-powershell/download-and
Question #2
You need to configure the system to meet the requirements for guest users.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create and assign a messaging policy for guest users.
- B. Edit the guest access policy to disable calls.
- C. Edit the guest access policy to disable chat.
- D. Create and assign a calling policy for guest users.
Correct Answer: C,D 🗳️
Explanation: Only visible for VCETorrent members. You can sign-up / login (it's free).
Question #3
You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The email has more than 10 file attachments.
- B. The email contains more than 25 inline images.
- C. The channel's associated SharePoint folder was renamed.
- D. The channel email address is part of a distribution list.
- E. Email integration is not enabled.
Correct Answer: C,D 🗳️
Explanation: Only visible for VCETorrent members. You can sign-up / login (it's free).
Question #4
You need to resolve the issue reported by User2.
What ate two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Reinstall the Teams client.
- B. Ask the user to log out of their user profile and then log in again.
- C. Update the Teams client manually.
- D. Clear the browser cache.
Correct Answer: A,D 🗳️
Question #5
You need to resolve the issue reported by User5. Which PowerShell command should you run?
- A. Invoke-CsUcsRollback -Identity "<UPN>~
- B. Set-CsUserServicesPolicy -Identify "<policy name>" -UcsAlloMed $False
- C. Import-ContactList -CSV -CSVData
- D. Set - CsAddressBookConfiguration -identity Site:Redmond -RunTimeOfDay 23:00
Correct Answer: A 🗳️
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