WGU Operations-Management : WGU Operations Management (C215, VDC2)

  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Aug 15, 2026
  • Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Process Design and Analysis- Process Mapping and Flow
- Capacity Planning and Bottlenecks
Supply Chain and Inventory Management- Just-in-Time (JIT) and Lean Operations
- Supply Chain Design and Logistics
- Inventory Models and Control Systems
Project and Operations Scheduling- Scheduling Techniques
- Project Management Basics
Forecasting and Planning- Demand Forecasting Methods
- Aggregate Planning
Quality Management- Total Quality Management (TQM)
- Six Sigma and Continuous Improvement
Operations Management Foundations- Introduction to Operations and Productivity
- Operations Strategy and Competitiveness

WGU Operations Management (C215, VDC2) Sample Questions:

1. What would be an organization's next step after it has revised or implemented new operations?

A) Conduct a final analysis of the existing operation one more time
B) Revise the order of the operation before putting it into service to ensure the order of the operation
C) Reverse the order of the operation to determine that all workers know how to complete the operation
D) Follow up to make sure the new operation resolves quality problems


2. How do just-in-time (JIT) and lean systems add value?

A) By reducing waste
B) By increasing simplicity
C) By enhancing responsibility
D) By improving lighting


3. Which capacity planning measurement tells how much capacity a company is using?

A) Capacity focus
B) Capacity utilization
C) Design capacity
D) Effective capacity


4. Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers

A) Site considerations
B) Building employee relations
C) Throughput time
D) Proximity to sources of supply


5. A construction company produces furnished pre-fabricated manufactured homes. The production manager has discovered the following challenges within one of the facilities:
* Production quantities are low and only a small number of homes are built efficiently.
* The facility space allows for low handling of materials.
* There is limited space available for employees to operate.
Which hybrid layout should be used to address the company's needs?

A) Statistical reduction control
B) Manufacturing technology
C) Process performance metrics
D) Group technology


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: A,D
Question # 5
Answer: D

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