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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. Which operating system is NOT supported on the IBM SurePOS 5x5?

A) IBM PC DOS 2000
B) Microsoft Windows 2000
C) IBM 4690 Operating System
D) Microsoft Windows Embedded for Point of Service
E) Microsoft Windows XP Professional

2. The touch screen is not working even though all wires and cables havebeen secured. Running diagnostics does not reveal any issues. What is the next troubleshooting step?

A) reinstall the touch screen drivers
B) replace the touch screen display
C) replace the system board
D) replace the touch screen LCD assembly

3. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

A) IBM POS Knowledgebase
B) IBM RSS Online Library of Problem Resolutions
C) 1-800-IBM HELP and follow the product menu selections
D) IBM RSS Online Archives

4. In order to preventelectrostatic discharge (ESD) damage when removing or replacing parts in the IBM SurePOS 5x5, which preliminary step should be taken before opening the device?

A) wear rubber gloves to reduce ESD
B) stand on an ESD treated rubber mat
C) remove wool clothing to reduce ESD
D) connect an ESD wrist strap and cord

5. After the IBM SurePOS 5x5 is powered down, which action should be taken if the fan is still running?

A) replace the power supply fan
B) nothing; this is normal for the type of power supply used
C) ensure that the hard disk drive fan and the processor fan are plugged into the system board
D) using a voltmeter; verify that the power supply output voltage is +12.0 V

Solutions: