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Salesforce Certified Administrator (ADM-201) Certification Exam is an excellent option for individuals who work with Salesforce and want to demonstrate their expertise in the platform. Salesforce Certified Administrator certification is recognized globally and is highly valued by employers in various industries. It also provides individuals with a competitive edge in the job market and can lead to increased job opportunities and higher salaries.
Salesforce ADM-201 Certification offers many benefits, including increased job opportunities, higher salaries, and improved credibility in the Salesforce community. Salesforce Certified Administrator certification demonstrates that an individual has the skills and knowledge necessary to manage and administer Salesforce applications effectively, making them an asset to any organization that uses Salesforce.
Salesforce ADM-201 Certification Exam covers a wide range of topics, including Salesforce basics, data management, security, and automation. ADM-201 exam is divided into two parts - a multiple-choice section and a hands-on section. The multiple-choice section tests the candidate's knowledge of Salesforce concepts and features, while the hands-on section tests the candidate's ability to perform tasks within the Salesforce platform.
NEW QUESTION # 23
Which two objects can an administrator customize the Stage Setup Flow? Choose 2 answers
- A. Campaigns
- B. Campaign Members
- C. Leads
- D. Opportunities
Answer: B,C
NEW QUESTION # 24
The automated case user will be listed on the case history for all actions that are system defined, including:
- A. When a case is escalated
- B. When a case is automatically assigned using assignment rules
- C. When a Workflow is Triggered
- D. When a case is created online via Web-to-Case
Answer: A,B,D
NEW QUESTION # 25
Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.
What are two considerations when installing a managed package in a sandbox?
Choose 2 answers.
- A. The installation link has to be modified to test.saiesiorcc.com.
- B. The package will be removed any time the sandbox is refreshed.
- C. Any metadata changes to the package have to be recreated in production.
- D. Install for Admins Only will be the only Install option available.
Answer: A,D
Explanation:
Explanation
Two considerations when installing a managed package in a sandbox are:
The installation link has to be modified to test.salesforce.com, because the default installation link points to login.salesforce.com which is for production orgs. To install a package in a sandbox org, the administrator has to replace login with test in the installation URL before clicking it.
The package will be removed any time the sandbox is refreshed, because refreshing a sandbox replaces its current data and metadata with those from its source org. If the source org does not have the package installed, then the sandbox will lose it after refresh. Any metadata changes to the package do not have to be recreated in production, because they are preserved during upgrades unless overwritten by the package developer. Install for Admins Only is not the only install option available; there are also Install for All Users and Install for Specific Profiles options. References:
https://help.salesforce.com/s/articleView?id=sf.distribution_installing_packages.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_implementation_tips.htm&type=5
NEW QUESTION # 26
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?
- A. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associatedorders
- B. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- C. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- D. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders
Answer: D
Explanation:
To update the shipping address on selected orders associated with an account when the shipping address is changed on the account, the administrator should create a screen flow on the account page that lets the reps choose which orders they want to update with the new address. This will give them more control and flexibility over which orders are affected by thechange. An autolaunched flow on either object will not allow reps to select specific orders, and may cause unwanted updates or errors. A screen flow on the order page will not be able to update multiple orders at once.References:https://help.salesforce.com/s/articleView?id=sf.
flow_build_screen.htm&type=5
NEW QUESTION # 27
Which information not captured on user record in Salesforce?
- A. Delegated approval
- B. Hire date
- C. Employee number
- D. Locale
Answer: B
Explanation:
Section: Volume H
NEW QUESTION # 28
"#Error!" displays on report cells if your custom summary formula output is over 18 digits.
- A. False
- B. True
Answer: B
NEW QUESTION # 29
When are the formula fields Re - Calculated?
- A. Admin can set the time of Refresh
- B. Every 15 minutes
- C. After every DML Operation
- D. Every time they are seen
Answer: D
NEW QUESTION # 30
What is Salesforce.com Partner Portal? Choose 2 answers:
- A. All of the above
- B. Use your company logo on a Partner Site
- C. Develop Partner Application on Force.com Platform
- D. Create Interactive Communities
- E. Data goes into your Salesforce objects through a third party site
Answer: B,E
NEW QUESTION # 31
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
Choose 3 Answers.
- A. Update the organizations chatter setting to allow approvals.
- B. Create a flow to automatically approve all records.
- C. Specify initial submission actions within the approval process.
- D. Add the Items to approve component to the approvers home page.
- E. Enable the organizations Email approval response setting.
Answer: A,D,E
NEW QUESTION # 32
If I'm looking at a detail page, how do I know what record type it is?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 33
Based solely on the role hierarchy a manager can do all of the following EXCEPT:
- A. View records his subordinate does not own but can view
- B. View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
- C. View, edit, delete, and transfer his/her and his/her subordinates records
- D. Extend sharing on both his/her and his/her subordinate's records
Answer: B
Explanation:
Section: Volume B
NEW QUESTION # 34
An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.
What should the administrator do to meet this requirement?
- A. Assign the standard System Administrator profile to the analytical user.
- B. Create and assign a custom profile with Delete access removed for eachobject.
- C. Give the user View all access and assign them to the highest role in the role hierarchy.
- D. Create and assign a permission set that includes Read, Create, and Edit access
Answer: B
Explanation:
A custom profile is a profile that can be created and customized by administrators to define what users can see and do in Salesforce based on their job function or role. It can be used by Cloud Kicks to give read, create, and edit access for objects and restrict users from deleting any records by creating and assigning a custom profile with delete access removed for each object in the object settings. Assigning the standard system administrator profile to analytical user, giving user view all access and assigning them to highest role in role hierarchy, or creating and assigning permission set that includes read, create, and edit access are not solutions for giving read, create, and edit access for objects and restricting users from deleting any records; they either give too much access or do not remove delete access.References:https://help.salesforce.com/s/articleView?
id=sf.users_profiles.htm&type=5
NEW QUESTION # 35
The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers. Which two actions should an administrator take to help the sales team achieve this goal?
Choose 2 answers
- A. Add customers to private Chatter groups.
- B. Use Chatter files to share presentations.
- C. Add customers to libraries.
- D. Create opportunity teams for customers.
Answer: A,B
NEW QUESTION # 36
Accounts can be created by converting a lead to an opportunity, or by manual entry.
- A. False
- B. True
Answer: B
NEW QUESTION # 37
- A. To hide fields from certain users
- B. A, B, & D
- C. A, B, & C
- D. To ensure users enter data only when it is required
- E. A, C & D
- F. To prevent bad data being imported
- G. To prevent users from entering bad data
- H. A, B, C & D
Answer: C,F
Explanation:
Section: Volume I
NEW QUESTION # 38
SIMULATION
Determine if the description is Master/Detail or Lookup: Up to 25 such relationships
Answer:
Explanation:
Lookup
NEW QUESTION # 39
The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.
What will the administrator find when troubleshooting this issue?
- A. The Owner field is missing on the webform and email template.
- B. The Assignment Rule checkbox is selected by default.
- C. An escalation rule is changing the case owner on case creation
- D. Another assignment rule is giving ownership to the administrator
Answer: B
Explanation:
The Assignment Rule checkbox is a checkbox that appears on manual case creation pages when assignment rules are defined for cases. The Assignment Rule checkbox determines whether or not to apply assignment rules to manually created cases. If the Assignment Rule checkbox is selected by default, then any manually created cases will be assigned according to assignment rules instead of being owned by the agent creating them. To prevent this from happening, an administrator can either deselect the Assignment Rule checkbox when creating cases manually; or change the default setting for this checkbox under setup by selecting or deselecting Use active assignment rules by default. References: https://help.salesforce.com/s/articleView?
id=sf.customize_casesupport_assign.htm&type=5
NEW QUESTION # 40
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?
- A. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
- B. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
- C. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
- D. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.Select the appropriate email template for each rule entry.
Answer: D
Explanation:
Auto-response rules are used to automatically send email responses to lead or case submissions based on the criteria you define. You can create one auto-response rule per object (lead or case) and configure multiple rule entries with different criteria and actions within that rule. To meet the requirement of sending different email notifications based on case priority, you need to create one auto-response rule for cases and configure three rule entries with filters for low-priority, medium-priority, and high-priority cases respectively. Then you need to select the appropriate email template for each rule entry action. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadsautor.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesautor.htm&type=5
NEW QUESTION # 41
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed In the Sales Console and In the Service Console.
How should an administrator meet this requirement?
- A. Create different user profiles.
- B. Assign Lightning pages as app default.
- C. Update page layout assignments.
- D. Define multiple record types.
Answer: B
NEW QUESTION # 42
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