BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment : BCP-620

  • Exam Code: BCP-620
  • Exam Name: Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment
  • Updated: Aug 24, 2026
  • Q & A: 118 Questions and Answers

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BlackBerry BCP-620 Exam Syllabus Topics:

SectionObjectives
Operations and Maintenance- System optimization
  • 1. Performance tuning
    • 2. Backup and recovery strategies
      - Monitoring and troubleshooting
      • 1. Log analysis and diagnostic tools
        • 2. Common deployment and synchronization issues
          Installation and Deployment- BES installation in Microsoft Exchange environments
          • 1. Deployment steps and configuration workflow
            • 2. Prerequisites and system requirements
              - Integration with Microsoft Exchange
              • 1. Messaging database and mailbox configuration
                • 2. Synchronization setup and validation
                  Security and Policy Management- IT policy enforcement
                  • 1. Compliance and governance considerations
                    • 2. Policy assignment and management
                      - Device and data security
                      • 1. Authentication and access control policies
                        • 2. Encryption and secure communication
                          BlackBerry Enterprise Solution Architecture- Components of BlackBerry Enterprise Server (BES) in Exchange environments
                          • 1. Core server roles and dependencies
                            • 2. Messaging flow between Exchange and BlackBerry infrastructure
                              - Design considerations
                              • 1. Scalability and capacity planning
                                • 2. Network and infrastructure requirements

                                  BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:

                                  1. The BlackBerry Enterprise Server administrators of Plazmic Inc. decide they would like to setup a two node BlackBerry Administration Service cluster in each location. The two nodes in each location will be located on different subnets. What protocol needs to be configured on each BlackBerry Administration Service node to ensure that the two nodes can communicate properly with each other? (Choose one)

                                  A) Kerberos
                                  B) TCP Multicast
                                  C) TCPPing
                                  D) UDP Multicast
                                  E) UDPPing
                                  F) Answer Pending


                                  2. A company has one BlackBerry Enterprise Server with a configuration database on one Microsoft SQL 2005 Server and eight Microsoft Exchange Servers. Each Microsoft Exchange Server has ten BlackBerry Enabled users that all exist on the company BlackBerry Enterprise Server. AnServers. Each Microsoft Exchange Server has ten BlackBerry Enabled users that all exist on the company?
                                  BlackBerry Enterprise Server. An administrator has enabled the BlackBerry Enterprise Server to utilize the complex algorithm while leaving the maximum number of agents at default. What would the maximum number of MAPI sessions on one of the BlackBerry Agents? (Choose one)

                                  A) 80 MAPI Sessions
                                  B) 100 MAPI Sessions
                                  C) 8 MAPI Sessions
                                  D) 50 MAPI Sessions
                                  E) 2 MAPI Sessions


                                  3. Management wants to prevent unnecessary calls to the help desk regarding the enterprise activation process. What action can an administrator take in the environment to give BlackBerry device users more control over the enterprise activation process? (Choose one)

                                  A) Set the "Global Enterprise Activation Password Expiry" IT policy to 0
                                  B) Set the "Allow User Set Enterprise Activation Password" IT Policy to Yes
                                  C) Set the "Global Enterprise Activation Password" IT Policy to a generic password
                                  D) Deploy a BlackBerry Router enabled for WLAN activations
                                  E) Deploy BlackBerry Web Desktop Manager in the environment


                                  4. Which role needs to be assigned to an administrator to make it possible for them to create custom roles? (Choose one)

                                  A) Security Administrator
                                  B) Server only Administrator
                                  C) Junior Helpdesk Administrator
                                  D) Enterprise Administrator
                                  E) Senior Helpdesk Administrator


                                  5. Given the scenario, any new applications developed for the sales application will need to be published again. Which service should be installed in New York to allow for timely uploads and publishing? (Choose one)

                                  A) BlackBerry Synchronization Service
                                  B) BlackBerry Collaboration Service
                                  C) BlackBerry MDS Integration Service
                                  D) BlackBerry MDS Connection Service


                                  Solutions:

                                  Question # 1
                                  Answer: F
                                  Question # 2
                                  Answer: E
                                  Question # 3
                                  Answer: E
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: C

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