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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Engagement Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1064 |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 70 |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | Oracle version-based certification (until credential retirement) |
| Passing Score: | 64% |
| Related Certifications: | Oracle Engagement Cloud Certified Implementation Specialist |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or test center delivery through Oracle's authorized testing provider. |
| Pre Condition: | No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects. |
| Official Syllabus URL: | https://education.oracle.com/oracle-engagement-cloud-2019-implementation-essentials/pexam_1Z0-1064 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Composer and Customization | 20% | - Customization Framework
|
| Topic 2: Sales Configuration | 22% | - Sales Objects Setup
|
| Topic 3: Business Processes and Automation | 15% | - Automation Features
|
| Topic 4: Reporting and Analytics | 10% | - Analytics and Reporting
|
| Topic 5: Sales Foundation | 15% | - Sales Cloud Overview
|
| Topic 6: Users, Security and Resource Management | 18% | - Security Configuration
|
The Oracle Engagement Cloud 2019 Implementations Essentials exam contains 70 to complete within 120 minutes. Timed simulation in the VCETorrent Desktop Test Engine teaches that rhythm before exam day does.
No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects. Since requirements change over time, confirm the latest on the official Oracle exam page before scheduling.
VCETorrent issues a full refund if you take the Oracle Engagement Cloud 2019 Implementations Essentials exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Oracle recommends these training resources for the Oracle Engagement Cloud 2019 Implementations Essentials exam:
Follow the training with steady self-testing — the 76 practice questions from VCETorrent help you apply theory and fill any gaps the training leaves.
The Oracle Engagement Cloud 2019 Implementations Essentials exam requires 64% to pass, and registration costs USD 245. A failed attempt means paying the same fee again — a readiness check with the VCETorrent engines before booking is the cheaper option.
The official Oracle Engagement Cloud 2019 Implementations Essentials outline defines 6 domains. The leading three are Business Processes and Automation (15%), Users, Security and Resource Management (18%), and Application Composer and Customization (20%). The full list is in the topics section above, and VCETorrent's 76 practice questions cover each one.
Online proctored or test center delivery through Oracle's authorized testing provider. Register for the Oracle Engagement Cloud 2019 Implementations Essentials exam through these official channels:
After booking, VCETorrent delivers your practice questions within 1 minute — preparation starts the same day.
The 1Z1-1064 exam is a Oracle certification exam validating the Oracle Engagement Cloud 2019 Implementations Essentials syllabus shown above. It belongs to these credential paths: Oracle Engagement Cloud Certified Implementation Specialist. Candidates in 2026 prepare for it with VCETorrent's 76 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Unsure which suits you? Apply for the free demos and compare — the 76 practice questions are identical across versions, so the only question is preference. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Your customer noticed that all incoming messages containing MIME attachments that are either text or HTML are not being received.
What is the problem?
Correct Answer: D 🗳️
Which three types of data are included in the interaction associated with a normal call flow?
Correct Answer: B,D,E 🗳️
Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?
Correct Answer: D 🗳️
Which two options are true about reporting on milestones?
Correct Answer: A,B 🗳️
Because of capacity issues in your Call Center, you have been asked to modify the number of simultaneous chats that an agent can be assigned from 4 to 2.
Which two steps do you have to follow to limit the channel capacity as required?
Correct Answer: A,D 🗳️
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