Cisco 350-801 : Implementing and Operating Cisco Collaboration Core Technologies

  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Jun 23, 2026
  • Q & A: 604 Questions and Answers

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Describing the Test Domains

  • Collaboration Applications

    This domain will mostly focus on the setting up the SIP integration options to call control, configuration of MWI and Unity Connection Mailbox, and description of call handlers. It also covers the deployment of Cisco jabber on-premises as well as Cisco Unified IM&P protocols and high avilability.

  • QoS

    This section assesses the candidates' knowledge of common problems associated with poor video and voice quality such as jitter, packet loss, and latency. Also, applicants need to know QoS requirements for video and voice application types and understand the role of different DiffServ values such as EF, CS4, CS3, and AF41 as they relate to collaboration. The next topics covered include the importance of QoS trust boundaries, class models, location-based CAC bandwidth requirements, and setting up as well as verifying LLQ.

  • Cisco IOS XE Gateway and Media Resources

    This domain is built around the configuration of specific voice gateway components. These include codec preference list, dial peers, and DTMF. It also addresses the configuration and troubleshooting of ISDN PRI/BRI, skills needed to verify and set up the MGCP, and select the right media resources that are most suitable for certain scenarios.

  • Protocols, Codecs, and Endpoints

    This is the last domain that candidates need to master when preparing for the Cisco 350-801 exam. It checks one's abilities in troubleshooting a wide range of SIP conversation elements including SDP and DTMF as well as collaboration endpoints, deploying SIP endpoints, and setting up codec negotiations. Also, it requires onw to know how to choose a proper collaboration codec for specific scenario.

  • Call Control

    This module of the exam outline emphasizes four major skills including those associated with the Mobile and Remote Access (MRA), Cisco Unified Communications Manager digit analysis process, and the implementation of toll fraud prevention. In addition, one should be skilled in the configuration of globalized call routing within a Cisco Unified CM.

  • Design and infrastructure

    Here, the instructors will want to know if you can describe the key components of design when it comes to Cisco Collaboration architecture. They include high availability, bandwidth, sizing, licensing, security, QoS, disaster recovery, and dial plan. Also, the candidates should show their knowledge of the crucial elements that Cisco Collaboration technologies like SNMP and DNS, the purpose of of edge devices within the Cisco Collaboration architecture, and skills in troubleshooting DNS, NTP, and LDAP integration.

Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) QoS

The following will be discussed in CISCO 350-801 exam dumps pdf:

  • 8 Class model
  • AF41
  • QoS Baseline model (11 Class)
  • Describe the class models for providing QoS on a network
  • Describe QoS trust boundaries and their significance in LAN-based classification and marking
  • Jitter
  • 4/5 Class model
  • Latency
  • EAI: Configure QOS
  • Configure Calling Privileges
  • Bandwidth
  • CS4
  • Describe the QoS requirements for these application types (voice and video)
  • AF42
  • Describe problems that can lead to poor voice and video quality
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalized Call Routing
  • EF
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Manage Unity Connection Users
  • Packet loss
  • Configure and verify LLQ (class map, policy map, service policy)
  • CS3
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Describe the purpose and function of these DiffServ values as it pertains to collaboration
  • Describe and determine location-based CAC bandwidth requirements

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Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) Infrastructure and design

The following will be discussed in CISCO 350-801 exam dumps:

  • Implement toll fraud prevention
  • Configure calling privileges in Cisco Unified Communications Manager
  • TFTP
  • Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • Implement a Cisco gateway for PSTN access
  • High availability
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Implement Cisco Unified Communications Manager provisioning features
  • Bandwidth
  • Licensing (Smart, Flex)
  • LDAP integration on Cisco Unified Communications Manager
  • Disaster recovery
  • LDAP
  • Configure these network components to support Cisco Collaboration solutions
  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • Describe the Cisco Collaboration solutions architecture
  • DHCP
  • DNS
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Configure and troubleshoot Cisco Unity Connection integration
  • SNMP
  • Sizing
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Troubleshoot these network components in a Cisco Collaboration solution
  • LLDP
  • Explain these components to support Cisco Collaboration solutions
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Describe and configure endpoints and commonly required features
  • Certificates
  • Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • CDP
  • QoS
  • Dial plan
  • Security (certificates, SRTP, TLS)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • NTP
  • NTP

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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