Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004.1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Sep 11, 2026
  • Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: System Administration & Configuration25%- Feature Implementation
  • 1. Call processing and services
    • 2. Integration with Avaya Aura
      - Element Manager & System Manager
      • 1. Dialing plans and routing configuration
        • 2. User and device provisioning
          Topic 2: System Architecture & Components20%- IP Peer Networking
          • 1. IP Peer configuration and protocols
            • 2. Network Routing Service (NRS)
              - CS 1000 Hardware and Software Architecture
              • 1. System components and redundancy
                • 2. CS 1000E and CS 1000M platforms
                  Topic 3: Maintenance & Monitoring25%- System Monitoring & Alarms
                  • 1. Performance monitoring tools
                    • 2. Log analysis and alarm handling
                      - Routine Maintenance
                      • 1. Backup and restore procedures
                        • 2. Software upgrades and patches
                          Topic 4: Troubleshooting & Fault Resolution20%- Diagnostic Tools
                          • 1. Network and protocol troubleshooting
                            • 2. Trace commands and system utilities
                              - Common Fault Isolation
                              • 1. Call routing and signaling problems
                                • 2. Hardware and media gateway issues
                                  Topic 5: Security & System Management10%- Access Control & Security
                                  • 1. User rights and authentication
                                    • 2. Security best practices

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      Question #1

                                      Given the following network characteristics:
                                      three Communication Server 1000 RIs. 7 x systems IP Peer Networking required DN uniqueness cannot be maintained route calls using site Location Codes (LOCs)
                                      Which type of dialing plan is recommended for this call routing scenario?

                                      • A. Flexible Numbering Plan (FNP)
                                      • B. Uniform Dialing Plan (UDP)
                                      • C. Network Attendant Numbering Plan
                                      • D. Coordinated Dialing Plan (CDP)
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #2

                                      The Directory Number range for a customer dialing plan is 2500-2599.
                                      Which entry indicates the number of digitals of the CDP Dialed Number (NCDP) for this dialing plan?

                                      • A. 8
                                      • B. 12
                                      • C. 6
                                      • D. 4
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Question #3

                                      Click the Exhibit button.

                                      Consider the customer's current programming: NCOS of 2 = FRL of 2 Class of Service on all sets is CTD
                                      With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?

                                      • A. Change FRL on Route List Index 1 to FRL 1
                                      • B. Change FRL on Route List Index 1 to FRL 4
                                      • C. Leave all existing programming as is.
                                      • D. Change FLI on NPA entry for 1214 to RLI 2
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #4

                                      You have just created 10 new 1140E IP DeskPhone for your customer using Element Manager. Using accessing Subscriber Manger to assign the users to those newly created telephones, you notice that the telephones do not appear in Subscribe Manager database.
                                      Which Subscriber Manager synchronization mechanism updates the Subscribe Manger database with the Communication Server 1000 Element Manger database?

                                      • A. Synchronize Job
                                      • B. Synchronize Subscribers
                                      • C. Synchronize Accounts
                                      • D. Synchronize Locations
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #5

                                      A customer has just deployed a new Communication Server 1000 RIs. 7 x High Availability system. You have been instructed to configure the required virtual routes to comply with the company's dialing plan strategy.
                                      Which Feature Package must be enabled to allow virtual routes on the system?

                                      • A. Package 148 Advanced ISDN Network Services
                                      • B. Package 147 ISDN Signaling Link
                                      • C. Package 161 ISDN Supplementary Features
                                      • D. Package 145 integrated Services Digital Network
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

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