IBM C2010-591 : Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3

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IBM C2010-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which statement describes functional components provided by IBM Tivoli Provisioning Manager?

A) They provide customers with access to knowledge search, the ability to log incidents into Incident Management, check status of existing incidents, provide information on system outages, show frequently asked questions, and perform other automated services such as ID Management.
B) They provide services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, organizations, and products.
C) They provide processes that join financial, contractual, and inventory functions to support life cycle management for hardware and software assets within the IT environment.
D) They provide automated configuration of IT resources in response to a service request or other trigger; they may include all levels of configuration such as network setup, storage allocation, partition preparation, base builds, application loads, cluster definition, etc.

2. The IBM SrnartCloud Control Desk is based on a common platform, the Tivoli Process Automation Engine (TPAE). What two capabilities does TPAE provide? (Choose two.)

A) Compliance support through e-Signature and e-Audit.
B) A scanning tool for identifying deployed IT infrastructure components
C) A common user interface and GUI editor.
D) An incident handling capability.
E) A service catalog for publishing self-help services to end users.

3. Which two job roles can help identify how CMDB. provisioning, and monitoring address key IT asset and service management requirements of an organization? (Choose two.)

A) Process owners
B) System engineers
C) Application engineers
D) Application specialists
E) Process experts

4. A customer is planning to implement an IBM SmartCloud Control Desk solution. When should it be recommended to use IBM provided pre-installed VM images?

A) When there will be more then 50 concurrent users, and time to value is critical for the project.
B) When there will be no more then 50 concurrent users, and the customer wants to reuse an existing database environment.
C) When there will be more then 50 concurrent users, and the customer wants to have multiple JVMs.
D) When there will be no more then 50 concurrent users, and time to value is critical for the project.

5. What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A) TPM can automate best practices for common data center activities in support of change and release management processes.
B) TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
C) TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.
D) TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.

Solutions: