HP HP2-N31 : Selling HP BSM Solutions

  • Exam Code: HP2-N31
  • Exam Name: Selling HP BSM Solutions
  • Updated: Jun 09, 2026
  • Q & A: 50 Questions and Answers

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HP Selling HP BSM Solutions Sample Questions:

1. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Are you able to monitor native iPhone Mobile applications end-to-end?
B) How are you tracking financial expenses in a siloed infrastructure?
C) Does duplication of error tracking efforts slow the time to resolve problems?
D) Do you know when an application or service will be ready for deployment into the production environment?


2. Where would you find license SKU and pricing information for HP BSM Systems Management?

A) BSM datasheets
B) HP WW Product Promotions (link)
C) Sales Awareness Webinars
D) Pricing Guides on HP Partner Central


3. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)


4. Which customer challenge does BSM Systems management most specifically address?

A) inability to detect the root-cause of an application problem
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)


5. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
C) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
D) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: A

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