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| Section | Weight | Objectives |
|---|---|---|
| Individual Behavior and Processes | 25% | - Motivation Theories and Applications - Personality, Perception, and Values - Decision Making and Problem Solving - Emotions, Attitudes, and Job Satisfaction |
| Organizational Environment and Outcomes | 10% | - Organizational Effectiveness and Performance - Stress Management and Well-being - Workplace Diversity and Inclusion |
| Organizational Structure and Culture | 15% | - Organizational Culture and Socialization - Organizational Change and Innovation - Organizational Design and Structure Types |
| Team and Group Dynamics | 25% | - Communication Processes and Barriers - Team Roles, Norms, and Cohesion - Group Development and Types of Teams - Conflict Management and Negotiation |
| Leadership Concepts and Practices | 25% | - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership - Ethical Leadership and Trust - Power, Influence, and Politics |
Question 1
What is a personal view of how one is supposed to act in a given group situation?
Select one.
A. Role perception
B. Role conflict
C. Role identity
D. Role expectation
Question 2
Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.
A. Altering the structural variables and smoothing
B. Altering the human variables and roughing
C. Altering the structural variables and confrontation
D. Altering the human variables and confrontation
Question 3
Which dimension of the Fiedler contingency model is associated with the degrees of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?
A. Leader-member exchange
B. Leader-member relations
C. Position power
D. Task structure
Question 4
An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?
A. Prosperity
B. World peace
C. Autonomy and self-reliance
D. Economic success
Question 5
Which approach might be used to mentor a less-experienced employee?
Choose 1 answer
A. Threatening and sponsorship
B. Refereeing and counseling
C. Counseling and sponsorship
D. Coaching and threatening
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: C |
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