WGU Organizational Behaviors and Leadership (IBC1) : Organizational-Behaviors-and-Leadership

  • Exam Code: Organizational-Behaviors-and-Leadership
  • Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
  • Updated: Aug 05, 2026
  • Q & A: 80 Questions and Answers

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Group Behavior and Team Dynamics- Team Effectiveness
  • 1. Group Cohesiveness
  • 2. Social Loafing
  • 3. Virtual Teams
- Group Structure
  • 1. Informal Groups
  • 2. Group Roles
  • 3. Formal Groups
- Decision Making
  • 1. Brainstorming
  • 2. Group Decision Techniques
  • 3. Nominal Group Technique
Conflict and Communication- Organizational Communication
  • 1. Barriers to Communication
  • 2. Interpersonal Communication
  • 3. Communication Channels
- Conflict Management
  • 1. Problem Solving
  • 2. Conflict Resolution Techniques
  • 3. Authoritative Command
Motivation- Content Theories
  • 1. Two-Factor Theory
  • 2. Maslow's Hierarchy of Needs
  • 3. McClelland's Theory of Needs
- Process Theories
  • 1. Goal-Setting Theory
  • 2. Expectancy Theory
  • 3. Equity Theory
- Rewards and Performance
  • 1. Intrinsic Rewards
  • 2. Performance Evaluation
  • 3. Extrinsic Rewards
Organizational Culture and Change- Managing Change
  • 1. Resistance to Change
  • 2. Change Processes
  • 3. Change Strategies
- Organizational Culture
  • 1. Ethics and Values
  • 2. Organizational Climate
  • 3. Dominant Culture
Leadership- Leadership Styles
  • 1. Transactional Leadership
  • 2. Servant Leadership
  • 3. Transformational Leadership
- Leadership Theories
  • 1. Contingency Theories
  • 2. Trait Theories
  • 3. Behavioral Theories
- Power and Influence
  • 1. Influence Tactics
  • 2. Organizational Politics
  • 3. Sources of Power
Individual Behavior in Organizations- Personality
  • 1. Core Self-Evaluation
  • 2. Values and Attitudes
  • 3. Personality Traits
- Perception
  • 1. Perceptual Process
  • 2. Attribution Theory
  • 3. Perceptual Biases

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Fulfilling a social desire such as affection, acceptance, friendship, or a sense of belonging is an example of which theory?
Select one.

A) Three-factor hierarchy
B) Bigelow's theory of X and Y
C) Two-factor theory
D) Maslow's hierarchy of needs


2. In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A) Adequate resources, absence of conflict, specific team goals
B) A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands
C) Adequate resources, group performance evaluation, and an absence of conflict
D) A climate of trust, specific team goals, and members who are conscientious


3. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Decrease the difficulty of becoming a group member
B) Establish more rigid roles for group members
C) Physically isolate the group
D) Make the group larger


4. A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Select one.

A) Share information but not engage in collective performance goals
B) Evaluate each other's performance
C) Change work group roles at random
D) Assign individual roles rather than mutual team roles


5. A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer

A) Disband the team because the problem cannot be solved
B) Research the problem and impose a solution without argument
C) Coach the team through the difficult
D) Resign as team leader


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C

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