Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically.
What should you tell the requestor? (Select the best answer.)

A. Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.
B. The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.
C. All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.
D. All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Question 2

You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.
Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.
What is the best approach that uses native functionality to address the security team's request?

A. Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.
B. Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.
C. Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.
D. Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.

Question 3

Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A. Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
B. Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.
C. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.
D. Downgrade your Slack plan to Business+ and turn off SSO.

Question 4

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?

A. Members of the workspace do not wish to be notified of new content in the channel.
B. Channel members need to share sensitive files which should not be accessible by the wider workspace.
C. Channel membership is low; in the single digits.
D. Several members in the channel are also communicating by direct message (DM).

Question 5

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)

A. Start a direct message (DM) to the project team members individually to see if they know the answer.
B. Post the question in a channel related to the project.
C. Delete the message, and direct the member to the help channel.
D. Start a group direct message (DM) with project team members who may know the answer to the member's question.

Solutions: