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Salesforce Certified Slack Administrator Sample Questions:

1. What is true when public file sharing is enabled?

A) Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
B) Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
C) File upload permissions to Slack Connect channels can't be restricted.
D) In a public channel, only admins can create an external link for a file.

2. You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

A) What is the urgency level for the app request?
B) Are competitors using the requested app?
C) Does the app require a license?
D) Does the app support Enterprise Key Management (EKM)?
E) Does the app support Data Loss Prevention (DLP)?

3. You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.
Will it be possible for you to recover the data?
(Select the best answer.)

A) No, because customer data is removed immediately upon expiration of message retention. Slack deletes all information from production systems at that time.
B) Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.
C) Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.
D) No, because this company is in a territory affected by GDPR. Slack is legally not allowed to provide this data after the retention date has passed.

4. Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?

A) Deactivate the user in Slack, and reactivate them once the device is located.
B) Ask the user to log out of the device by clicking End all sessions in their Slack settings.
C) Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.
D) Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

5. A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?

A) Connect tools they are already using, like Google Calendar or Box, to Slack.
B) Allow employees to install social apps, like Giphy, that will help attract new Slack members.
C) Train everyone on how to create Slack integrations.
D) Show employees how they can request new apps to be installed in Slack.

Solutions: