Appian Certified Analyst : ACA-100

  • Exam Code: ACA-100
  • Exam Name: Appian Certified Analyst
  • Updated: Sep 23, 2026
  • Q & A: 52 Questions and Answers

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Appian ACA-100 Exam Syllabus Topics:

SectionWeightObjectives
Business Process Modeling20%- Specify which nodes would or would not be used in a given scenario
- Describe the benefits of creating a future state process model with SMEs
- Identify automation opportunities from a given process
- Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems)
- Illustrate the best method to clearly define user roles when creating a process model diagram
- Explain the most common gateway types in the Appian Process Modeler
- Identify common Business Process Model Notation (BPMN) elements
User Story Creation14%- Identify the story status (e.g., Draft, Defined, Done)
- Work with the Product Owner in managing product backlog
- Illustrate the standard user story format
- Explain the different components of a story (e.g., description, acceptance criteria, dependency)
- Categorize user stories and collect appropriate requirements based on categorization
Introduction to the Appian Platform24%- Recognize different Appian user experiences
- Describe common Appian use cases (platform capabilities)
- Recognize role-based application security
- Design the user experience (in collaboration with the development team)
- Identify the purpose of each Appian object
- Identify commonly used Appian resources (Appian Community, playbook, help documentation)
- Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs)
- Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database
Appian Software Development Lifecycle (SDLC)22%- Differentiate between various stages of the Appian SDLC
- Identify use cases for various environments
- Explain the different agile scrum ceremonies
- Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR)
- Recognize the roles and associated responsibilities of team members
- Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize)
- Evaluate the test scenario before user acceptance testing (UAT)
Requirements Gathering20%- Identify and manage requirement dependencies and constraints
- Document and validate business requirements
- Identify key stakeholders and their roles in the requirements process
- Translate business needs into Appian-specific requirements
- Describe techniques for eliciting requirements (interviews, workshops, observation)

Appian Certified Analyst Sample Questions:

Question #1

You need to draft user stories.
What are the three most important requirements to collect?

  • A. Security
  • B. Process Workflow steps
  • C. User Experience
  • D. Branding
  • E. Report Filters
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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Question #2

Which BPMN notation type is used to reflect the roles and associated activities within a Process Model diagram?

  • A. Task
  • B. Sub-Process
  • C. Swimlane
  • D. Sequence Flow
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

What is the primary benefit of using Appian's Record Type feature?

  • A. It automates user interface design.
  • B. It enables the integration of third-party APIs.
  • C. It facilitates the display of external data in an integrated manner.
  • D. It allows for the creation of static forms.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

What are two benefits of creating future state process models (or process models-to-be)?

  • A. They can help identify opportunities where Appian features can bring in automation.
  • B. They capture integration definitions, showcasing necessary automation details.
  • C. They can capture high-level product vision and goals.
  • D. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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Question #5

An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

  • A. Using a SAIL form
  • B. Using an image analysis connected system
  • C. Using a decision table
  • D. Using a natural language connected system
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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