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ServiceNow CSA certification exam covers a wide range of topics, including user administration, security, reporting, and data management. CSA exam also assesses an individual's ability to configure and customize ServiceNow applications, such as Incident Management, Change Management, and Service Catalog. Additionally, the exam evaluates an individual's understanding of ServiceNow workflows and scripting.
ServiceNow CSA (ServiceNow Certified System Administrator) Exam is a certification program designed for IT professionals who work with the ServiceNow platform. ServiceNow Certified System Administrator certification is an industry-recognized validation of the skills, knowledge, and expertise required to administer and configure the ServiceNow platform. CSA exam covers a wide range of topics, including user and group management, configuration management, service catalog management, incident management, and more.
NEW QUESTION # 57
How can administrators utilize the same content for different notification channels?
- A. Configure Default notification content
- B. Set up Related notification content
- C. Enable Actionable notification content
- D. Provide Common notification content
Answer: D
NEW QUESTION # 58
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
- A. Response Time Clock
- B. Inactivity Monitor
- C. Business Time Remaining
- D. Task Escalation Clock
- E. Service Level Agreements
Answer: E
NEW QUESTION # 59
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?
- A. Incident.Major_Incident
- B. incident<=>major_incident
- C. incident=>major_incident
- D. incident.major_incident
- E. incident||major_incident
Answer: D
NEW QUESTION # 60
On a form, which type of Geld has this icon which can be clicked, 10 S00 a preview of the associated record?
- A. Preview
- B. Lookup
- C. Drilkdown
- D. Reference
- E. Quickview
- F. Snapshot
Answer: A
NEW QUESTION # 61
Which type of ServiceNow script runs on the web browser?
- A. Client script
- B. Database script
- C. Local script
- D. Server script
Answer: A
NEW QUESTION # 62
Which one of the following is NOT a type of Visual Task Board?
- A. Flexible
- B. Freeform
- C. Feature
- D. Guided boards
Answer: C
Explanation:
Explanation
https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-task-boards/reference/r_Board
NEW QUESTION # 63
What is the difference between UI Policy and UI Action?
- A. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.
- B. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.
Answer: B
NEW QUESTION # 64
What are the three components of a filter condition?
- A. Value
- B. Operator
- C. Table
- D. Field
Answer: A,B,D
NEW QUESTION # 65
Which one of the following describes the primary operations performed against tables in the Service Now platform?
- A. Create, Read, Write, Delete
- B. Create, Rate, Update, Delete
- C. Create, Read, Upload, Delete
- D. Capture, Rate, Write, Develop
Answer: A
NEW QUESTION # 66
What tool is used to import data from various data sources, and map that data into ServiceMow tables?
- A. Data Pack
- B. Import Set
- C. Update Set
- D. Transform Set
Answer: B
NEW QUESTION # 67
When does the Submit button appear on a form?
- A. When updating an existing record
- B. When creating a new record
- C. When saving an old record
- D. When changing the reference field in an existing record
Answer: B
NEW QUESTION # 68
Reports can be created from which different places in the platform? (Choose two.)
- A. Statistics module
- B. Metrics module
- C. List column heading
- D. View / Run module
Answer: C,D
NEW QUESTION # 69
In what order should filter elements be specified?
- A. Operator, Condition, then Value
- B. Value, Operator, then Field
- C. Field, Operator, then Value
- D. Field, Operator, then Condition
Answer: C
NEW QUESTION # 70
Which technique is used to get information from a series of referenced fields from different tables?
- A. Table-Walking
- B. Sys_ID Pulling
- C. Dot-Walking
- D. Record-Hopping
Answer: C
NEW QUESTION # 71
Which section of the ServiceNow UI allows you to perform a global search?
- A. Banner frame
- B. Content frame
- C. List pane
- D. Application Navigator
Answer: A
NEW QUESTION # 72
What options can you see, when you fight click on a Cl, from the Cl dependency view map?
Choose 3 answers
- A. View Knowledge
- B. View Recent Outages
- C. View Affected Cis
- D. View Related Tasks
- E. View Cases
Answer: B,C,D
NEW QUESTION # 73
Which of the following statements describes how data is organized in a table?
- A. A column is a field in the database and a record is one user
- B. A column is one field and a record is one column
- C. A column is one field and a record is one row
- D. A column contains data from one user and a record is one set of fields
Answer: A
NEW QUESTION # 74
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