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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 : A2010-591
- Exam Code: A2010-591
- Exam Name: Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
- Updated: Sep 13, 2026
- Q & A: 86 Questions and Answers
About IBM A2010-591 Exam
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IBM A2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business and IT Process Understanding | 22% | - Business requirements gathering - ITIL v3 alignment - Service management lifecycle |
| Operations and Troubleshooting | 10% | - Audit and compliance - Monitoring and maintenance - Common issues and resolution |
| Key Product Components | 25% | - License Metric Tool - Process automation modules - Tivoli Asset Discovery - Tivoli Application Dependency Discovery Manager |
| Solution Architecture and Design | 28% | - Integration patterns - CMDB and data model - Tivoli Integration Composer - SmartCloud Control Desk overview |
| Planning and Implementation | 15% | - Performance and scalability - Deployment considerations - Configuration best practices |
IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Question #1
What information should be available in a high level requirements document?
- A. The customer's wants and needs for a product or solution.
- B. The requirements for one or more new features for an existing product.
- C. A statement of the scope, objectives, and participants in a project.
- D. The customer's vision for the solution design.
Correct Answer: A 🗳️
Question #2
A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?
- A. IBM Tivoli Application Dependency and Discovery Manager
- B. IBM Tivoli Usage and Accounting Manager
- C. IBM Tivoli Provisioning Manager
- D. IBM Tivoli License Compliance Manager
Correct Answer: D 🗳️
Question #3
What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM SmartCloud Control Desk? (Choose two.)
- A. Configuration Items
- B. Classification Items Relationships
- C. Classification Items Hierarchy
- D. Configuration Items Types
- E. Asset types
Correct Answer: A,D 🗳️
Question #4
A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?
- A. IBM Tivoli Integration Composer
- B. Migration Manager
- C. Custom Server Templates for TADDM
- D. Custom Server Extensions for TADDM
Correct Answer: A 🗳️
Question #5
What are three types of changes in the Changes application? (Choose three.)
- A. Planned Change
- B. Emergency Change
- C. Critical Change
- D. Normal Change
- E. Scheduled Change
- F. Standard Change
Correct Answer: B,D,F 🗳️
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