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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam |
| Exam Number: | 3101 |
| Certificate Validity Period: | 2 years |
| Exam Price: | $125 USD |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 68 |
| Related Certifications: | Avaya Certified Integration Specialist (ACIS) - Avaya Aura Core Components |
| Exam Format: | Multiple Choice, Scenario-based |
| Recommended Training: | Avaya Aura Communication Manager Maintenance & Troubleshooting Communication Manager Messaging Embedded Operations |
| Exam Registration: | Avaya Learning Certification Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Authorized test center or online proctored via Pearson VUE |
| Pre Condition: | Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100171706 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Access & Interface | 30% | - Accessing Messaging Virtual Machine
|
| Topic 2: CM Messaging (Embedded) Troubleshooting | 30% | - CMM Services & Connectivity
|
| Topic 3: Communication Manager Maintenance | 40% | - Diagnostic Commands
|
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting is an official Avaya certification exam, registered under the code 3101. Passing it earns the Avaya Certified Support Specialist (ACSS) - Avaya Aura Core Components certification, positioned at the Specialist level. It also connects to Avaya Certified Integration Specialist (ACIS) - Avaya Aura Core Components. Professional work increasingly demands professional proof, and this exam supplies exactly that.
The Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam contains 68 questions to be answered within 90 minutes. The candidates who struggle most are rarely the least knowledgeable; they are the least rehearsed at time allocation. Practice full timed sessions in the VCETorrent engine, learn to flag and move on, and the official clock becomes a familiar companion instead of a threat.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting requires 70% to pass, and official registration costs $125 USD. Since a retake bills the full $125 USD again, confirming readiness first is simply good economics. Run repeated scored sessions with the VCETorrent practice tests and schedule the exam once the passing line sits comfortably below your typical result.
Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses
Vendor policies do change, so verify the current requirements before you register via the official exam page.
Sign-up for Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting is handled through the official channels below.
For your planning: the exam is delivered Authorized test center or online proctored via Pearson VUE.
Avaya recommends the following training for Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting candidates.
Round out any training with the 68 practice questions in the VCETorrent 3101 package, because applied repetition is what turns coursework into a passing score.
Yes. VCETorrent offers a free demo of the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting questions as part of its pre-sale service, so you can evaluate quality before choosing among the three versions. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.
A 100% money-back guarantee protects your purchase under clear conditions. Take the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may also choose an exchange: two other exam products of equal value, free, with the update service on your original purchase kept.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24 hours. Installation is unlimited across your computers.
Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting covers 3 official domains. The largest include Communication Manager Maintenance (40%), CM Messaging (Embedded) Troubleshooting (30%), and System Access & Interface (30%). The full breakdown is in the topics section above; review it first and your study plan practically writes itself.
With the trend toward convergence, more customers have been connecting their port networks at remote locations across a WAN connection from Communication Manager.
Which timing consideration typically affects these remote port networks?
Correct Answer: C 🗳️
Avaya Aura Communication Manager Maintenance Objects (MOs) have a distinctive, all-capitalized syntax, for example CO-TRK.
What kind of on-board alarms do maintenance Objects that begin with "MG" such as MGBRI, MG-DSI, and MG-VOIP indicate?
Correct Answer: D 🗳️
Which linux command allows you to see what updates are currently loaded on Communication manager and CM Messaging?
Correct Answer: B 🗳️
Explanation: Only visible for VCETorrent members. You can sign-up / login (it's free).
A Communication Manager Messaging user reports that someone is accessing their mailbox and deleting messages.
Which logs would you check to see who logins into the mailbox and message status
Correct Answer: C 🗳️
Which two switching processes work together in an external call process setup? (Choose two)
Correct Answer: C,E 🗳️
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