Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3

  • Exam Code: 3000.3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Nov 02, 2026
  • Q & A: 59 Questions and Answers

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About Avaya 3000.3 Exam

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Avaya 3000.3 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Exam Number:3000.3 / 3000-3
Real Exam Qty:59
Exam Duration:90 minutes
Passing Score:70%
Exam Format:Multiple Choice, Scenario-based
Exam Price:$125 USD
Available Languages:English
Certificate Validity Period:Retired since June 23, 2012
Related Certifications:Avaya SME Communications Solutions
Avaya IP Office Implementation
Recommended Training:Avaya IP Office Implementation Training
Exam Registration:Avaya Learning
Pearson VUE
Sample Questions:Free Download 3000.3 Exam PDF Torrent
Exam Way:Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012
Pre Condition:No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3000.3 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design & Architecture20%- Site topology, scalability, and capacity planning
- Small Community Network (SCN) design
- IP Office platform selection and sizing
Topic 2: Infrastructure Data Gathering15%- Customer productivity and business requirements
- Existing PBX, dial plan, and telecom infrastructure
- Data network assessment and integration needs
Topic 3: IP Office Hardware & Components15%- Power options and hardware compatibility
- Control units and expansion modules
- Interface cards and endpoint support
Topic 4: Implementation & Configuration25%- Call routing, ARS, trunk configuration
- Licensing and feature activation
- System setup, user and extension configuration
Topic 5: Telephony & Messaging Applications15%- VoiceMail Pro and auto attendant
- One-X Portal and user applications
- Meet-me conferencing and CCR reporting
Topic 6: Maintenance & Troubleshooting10%- Performance verification
- Fault diagnosis and monitoring
- Common issue resolution

3000.3 Exam FAQ for Busy Candidates

VCETorrent refunds you in full if you take the Avaya Small and Medium Enterprise (SME) Communications Solutions exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Delivery is by email within 1 minute of purchase — contact support if nothing arrives within 2 hours.

The 3000.3 exam is a Avaya certification exam covering the Avaya Small and Medium Enterprise (SME) Communications Solutions syllabus shown above. It forms part of these credential paths: Avaya IP Office Implementation, Avaya SME Communications Solutions. Most candidates are working people studying around jobs and families, which is why VCETorrent built its 59 practice questions for fragmented schedules — PDF, Desktop Test Engine, and Online Test Engine formats included.

Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 Register for the Avaya Small and Medium Enterprise (SME) Communications Solutions exam through these official channels:

Once your date is confirmed, your VCETorrent practice questions arrive by email within 1 minute, so the study clock starts immediately.

The official Avaya Small and Medium Enterprise (SME) Communications Solutions outline divides the exam into 6 domains, the largest being Telephony & Messaging Applications (15%), Solution Design & Architecture (20%), and Maintenance & Troubleshooting (10%). The full list is in the topics section above, and VCETorrent's 59 practice questions address every domain in it.

Registration for the Avaya Small and Medium Enterprise (SME) Communications Solutions exam costs $125 USD, and the passing score is 70%. Retaking means paying the fee again, so check your level with the VCETorrent engines before you commit to a date.

Everything needed to start the minute your order arrives: 59 practice questions for the Avaya Small and Medium Enterprise (SME) Communications Solutions exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Also included: a free demo, 365 days of free updates, a 50% renewal discount afterward, unlimited installations, and remote installation guidance from professional IT staff if you need it.

Avaya recommends these training resources for the Avaya Small and Medium Enterprise (SME) Communications Solutions exam:

Reinforce the training with the 59 practice questions from VCETorrent — short, frequent sessions fit working schedules better than marathon weekends.

No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems Since requirements can change, confirm the current version on the official Avaya exam page before scheduling.

The Avaya Small and Medium Enterprise (SME) Communications Solutions exam contains 59 with a limit of 90 minutes. That is tight pacing — rehearse it in the VCETorrent Desktop Test Engine's timed mode until it feels natural.

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question #1

Which item must be completed for an IP Office user to be counted in CCR as an agent?

  • A. CCR Agent Must be checked on the user's Supervisor tab.
  • B. User must be defined as an agent in one-X Portal.
  • C. User must be a member of a hunt group.
  • D. force Account Code must be checked on the user's Supervisor tab.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

  • A. if telephones need to be upgraded thereby increasing downtime
  • B. if hardware is compatible with the new version of IP Office
  • C. if older IP Office applications are to be supported
  • D. if telephones and system features have changed between loads
  • E. if all licenses will need to be renewed
Reveal Solution  Discussion  0

Correct Answer: A,B,C,D  🗳️

Question #3

Which two are power option for IP telephones on the IP Office? (Choose two.)

  • A. Class "B"24 Volt power supply
  • B. Power-over-Ethernet switch conforming to 802.3af standards
  • C. Class "A"24 Volt power supply
  • D. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #4

The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

  • A. The telephone display message cannot be changed.
    The prompt can be changed by telephone but cannot use a .wav file.
  • B. The telephone display massage cannot be changed.
    The prompt cannot be changed.
  • C. The telephone display message can be changed
    The prompt can changed by telephone or can use a .wav file.
  • D. The telephone display message can be changed.
    The prompt can be changed by telephone but cannot use a .wav file.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

  • A. system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
  • B. system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
  • C. system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
  • D. system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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