Cisco Implementing Cisco Collaboration Cloud Customer Experience : 300-830

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Cisco 300-830 Exam Syllabus Topics:

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. Drag and Drop Question
An engineer is designing a Cisco Webex Contact Center call queue. Drag and drop the configuration actions from the left that are needed to meet the call queue requirements to the right. Not all options are used.

2. Which two domains must be allowed through the firewall or VPN of the organization to ensure that the WxCC Agent Desktop can connect and function correctly? (Choose two.)

A) *.ucce.com:443
B) *.amazonaws.com
C) *.ciscoccservice.com:443
D) *.wbx.com:443
E) *.wxcc.com:443

3. What are the two current default rate limits for a given client ID when Webex Contact Center APIs are protected with rate limiting? (Choose two.)

A) 300 requests per second
B) 30 requests per second
C) 300 requests per minute
D) 1800 requests per minute
E) 1000 requests per minute

4. A customer wants AI-generated call summaries for agents after each interaction in Webex Contact Center. Which Cisco cloud feature provides this capability?

A) Webex AI Assistant
B) Expressway-E clustering
C) Unified CM IM&P
D) Webex Edge Connect

5. What are two characteristics of the Microsoft Dynamics 365 Connector integration for Cisco Webex Contact Center? (Choose two.)

A) It supports OAuth certificate-based authentication.
B) It supports read-write and read-only configurations.
C) It provides agent state syncing between platforms.
D) It provides customizable CRM agent workflows from WxCC.
E) It supports TLS API encryption.

Solutions: