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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administrator checks and notices that the IP address assigned to the phone is not in the correct network. What is the cause of this issue?

A) The TFTP server is misconfigured.
B) The DHCP server is giving out false IP addresses.
C) The Cisco Unified Communications Manager is down.
D) The switch port that the phone is connected to is configured with the wrong voice VLAN.
E) The PSTN gateway is down.

2. Which standard is applicable to prevent an unnecessary drop in QoS over an IP WAN connection?

A) policy map
B) H.450.3
C) broadband Internet access
D) TCP/IP

3. An end user is unable to log in to a voice-mail box. Which submenu does the administrator select to reset the user credentials?

A) password settings
B) change password
C) mailbox
D) custom recordings
E) user settings

4. Which option is the Cisco recommended mechanism for delivering voice payload?

A) policing
B) shaping
C) DiffServ
D) IntServ

5. Which report in Cisco Unified Reporting should you use to track the number of users with one or more phones?

A) Unified CM Table Count Summary
B) Unified CM Device Distribution Summary
C) Unified CM User Device Count
D) Unified CM Data Summary

Solutions: