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| Certification Vendor: | Axelos (PeopleCert) |
|---|---|
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITIL-4-Foundation |
| Exam Format: | Single Choice Multiple Choice |
| Passing Score: | 65% (26/40) |
| Real Exam Qty: | 40 |
| Available Languages: | Japanese, Spanish, Italian, Chinese, French, Brazilian Portuguese, German, English |
| Exam Price: | ~$280 USD |
| Related Certifications: | ITIL 4 Strategist ITIL 4 Managing Professional ITIL 4 Specialist ITIL 4 Digital Leadership |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Lifelong (requires renewal every 4 years with digital badge) |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at testing centers (Pearson VUE) |
| Pre Condition: | No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory. |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-certification/itil-4-foundation |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand the four dimensions of service management | 15-20% | - Value streams and processes - Overview of the four dimensions - Organizations and people - Information and technology - Partners and suppliers |
| Topic 2: Understand the purpose and effects of the service value system | 15-20% | - The ITIL practices in the service value chain - The service value chain - Opportunity and demand - Overview of the service value system |
| Topic 3: Understand the key concepts of service management | 15-20% | - Key concepts of creating value with services - Key concepts of the service relationship - Organize and deliver value with services |
| Topic 4: Understand how the ITIL framework guides the organization | 15-20% | - The ITIL principles in detail - Other frameworks and methods - Nature and use of the ITIL guiding principles |
| Topic 5: Understand the key ITIL practices | 30-35% | - Incident management and request fulfillment practices - Service desk practice - Service configuration management practices - Continual improvement practices - Relationship management practices - Service level management practices - Supplier management practices |
ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) is an official Axelos (PeopleCert) exam, catalogued under the code ITIL-4-Foundation Deutsch. Passing it awards the ITIL 4 certification at the Foundation level. It also links to ITIL 4 Specialist, ITIL 4 Strategist, ITIL 4 Managing Professional, ITIL 4 Digital Leadership, which broadens its career value. Qualifying exams exist to prove ability in a measurable way, and this one proves yours against the vendor's own standard.
ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) gives you 40 questions and 60 minutes to answer them. Treat time as a resource to allocate, not a countdown to fear: rehearse full sessions in the VCETorrent test engine, practice skipping and returning, and build the calm familiarity that lets your actual knowledge show up on exam day.
Passing ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) takes 65% (26/40), and the official fee is ~$280 USD. Retakes cost the full ~$280 USD again, which makes verified readiness the cheapest insurance there is. Track your VCETorrent practice scores across sessions and book the exam only when clearing the requirement has become your baseline, not your best day.
No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory.
Since vendor requirements are revised periodically, confirm the current conditions before registering on the official exam page.
Yes. VCETorrent provides a free PDF demo of the ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) material, so the product can earn your trust before it earns your money. After purchase, updates are free for 365 days, and once your product expires you can extend the update service at a 50% discount.
Your purchase carries a 100% money-back guarantee with defined conditions. Take the ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are not eligible, and neither are downloaded-but-unused products, free materials, or expired orders; the candidate name must match the payer name. File with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. If you prefer, exchange instead: two other exam products of equal value, free, with the update service on your original purchase retained.
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The ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) exam is divided into 5 domains. The most prominent are Understand the key ITIL practices (30-35%), Understand how the ITIL framework guides the organization (15-20%), and Understand the purpose and effects of the service value system (15-20%). The complete outline is above on this page; candidates who know the map waste far less time getting to the destination.
Welche der vier Dimensionen konzentriert sich auf die Verwaltung von Daten in Übereinstimmung mit Branchenvorschriften?
Correct Answer: D 🗳️
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Welche der folgenden Aussagen zu „Ergebnissen“ ist WAHR?
Correct Answer: C 🗳️
Explanation: Only visible for VCETorrent members. You can sign-up / login (it's free).
Welche der vier Dimensionen konzentriert sich auf Rollen, Verantwortlichkeiten und Autoritätssysteme?
Correct Answer: D 🗳️
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Welche ITIL-4-Praxis ist für die Risikobewertung und das Änderungsmanagement zuständig, wenn ein Lieferant seinen Vertrag mit Ihrem Unternehmen ändert?
Correct Answer: D 🗳️
Explanation: Only visible for VCETorrent members. You can sign-up / login (it's free).
Was wird als Werkzeug verwendet, um die Leistung zu definieren und zu messen?
Correct Answer: B 🗳️
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