Microsoft Lync 2013 Depth Support Engineer : 74-338

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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support a customer whose network environment includes a Microsoft Lync Server 2013 Standard Edition deployed for instant messaging
(IM), presence, voice, video, audio conferencing, video conferencing, and Enterprise Voice workloads. Your customer also has an IP Private Branch Exchange (PBX), which the company plans to decommission within the next three months. Your customer has deployed a session initiation protocol (SIP) trunk solution from a service provider with the Lync Server 2013 environment. You are also using a media gateway connecting the Lync Server 2013 and IP PBX for voice between the IP PBX phones and the Lync 2013 phones. You have eliminated the Tl connection to the IP PBX and you are using Lync 2013 Enterprise Voice services for all public switched telephone network
(PSTN) calls for all users. IP PBX phone users connect to the company meeting by using Lync's dial-out capability. IP PBX phone users report the following issues:
-The name and number displayed for incoming calls are incorrect.
-When users make outgoing calls, call quality deteriorates over time to the point that they cannot hear the other participants.
-Outgoing calls to PSTN sometimes get re-order tones.
-Users who join the conference by using the Call Me feature report issues with incoming calls, affecting both display and voice quality. You are unable to reproduce the issues by using test phone lines on IP PBX and test Lync
client accounts on Lync Server 2013.
You decide to use a user's telephone to try to reproduce the problem. You need to capture troubleshooting details from the Lync Server 2013 environment of a test call that uses the executive IP PBX Which four commands should you run in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)

2. You support Microsoft Lync Server 2013 Enterprise servers in your customer's organization. All client computers run Windows 7 or Windows 8. You configure dial-in conferencing. Users are dispersed in several locations. Users report that they cannot use dial-in conferencing for their conferences. You run the Get-CsDialPlan cmdlet and receive the output shown in the following exhibit. (Click the Exhibit button.)

You need to ensure that users can join conferences by using dial-in conferencing. What should you do?

A) Associate a dial-in conferencing access number with a dial-in conferencing region.
B) Create a user dial plan and associate the user dial plan with a dial-in conferencing access number.
C) Associate a public switched telephone network (PSTN) usage record with a dial-in conferencing region.
D) Associate a trunk route with a dial-in conferencing region.

3. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Invoke-CsPooIFailover PowerShell cmdlet.
B) Run the Reset-CsPoolRegistrarState cmdlet.
C) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
D) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.

4. You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your network environment includes the following:
-A single Front End Server named Lync2013FE
-A single Back End Server named Lync2013BE
-An Edge Server named Lync2013Edge You delegate the CsServerAdministrator role to User1. You want User1 to manage installation and deployment of device updates for Lync 2013 devices. User1 fails to import a device update package on the Lync 2013 server due to insufficient permissions. You need to ensure that User1 has the minimum permissions required to install and manage updates for Lync devices. What should you do?

A) Grant User1 membership to the RTCUniversalServerAdmins group.
B) Assign User1 the CsLocationAdministrator role.
C) Grant User1 membership to the RTCUniversalUserAdmins group.
D) Assign User1 the CsVoiceAdministrator role.

5. You deploy 3 Microsoft Lync Server 2013 Persistent Chat server named atl-cs- 001.Iitwareinc.com. You need to remove all messages prior to March 1, 2012 from a chat room named LegalChatRoom. hich cmdlet should you run?

A) Remove-CsPersistentChatMessage -Identity "atl-persistentchat- 001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
B) Set-CsPersistentChatRoom -Identity LegalChatRoom -Managers @{Add="sip:[email protected]"}
C) Clear-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
D) Remove-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom"

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