NHA Phlebotomy Technician Certification Exam (CPT) : Phlebotomy-Technician

  • Exam Code: Phlebotomy-Technician
  • Exam Name: NHA Phlebotomy Technician Certification Exam (CPT)
  • Updated: Aug 29, 2026
  • Q & A: 127 Questions and Answers

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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Topic 1: Safety and Compliance- Infection control and standard precautions
- OSHA regulations and patient safety
- HIPAA and patient confidentiality
Topic 2: Specimen Processing and Handling- Common errors and rejection criteria
- Quality assurance procedures
- Specimen transport and storage
Topic 3: Routine Blood Collections- Equipment selection and use
- Order of draw
- Venipuncture procedures
Topic 4: Special Collections- Capillary puncture (fingerstick/heel stick)
- Pediatric and geriatric considerations
- Non-routine specimen collection methods
Topic 5: Patient Preparation- Specimen labeling procedures
- Patient identification and communication
- Site selection and preparation

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

Question 1

Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?

A. Insert the needle deeper into the vein.
B. Continue collecting until all tubes are filled.
C. Ask the patient to pump their fist.
D. Remove the needle and apply pressure.


Question 2

Which of the following actions should a phlebotomist take to prevent reflux during venipuncture?

A. Hold the tube above the puncture site.
B. Remove the tube before it fills.
C. Insert the needle bevel down.
D. Keep the patient's arm in a downward position.


Question 3

Which of the following should a phlebotomist verify for quality control protocol prior to using vacuum tubes?

A. Visible additive
B. Integrity of needle
C. Name on label
D. Expiration date


Question 4

A phlebotomist in an emergency department is obtaining a blood sample from a patient who asks the purpose of the test. Which of the following responses should the phlebotomist give?

A. "It's best that you ask the provider."
B. "I'm not sure of the purpose."
C. "The test is to screen for communicable diseases."
D. "I can tell you the purpose when the test is complete."


Question 5

A phlebotomist must recollect a blood sample after the initial sample was rejected by the laboratory. Which of the following factors might have caused the sample to be rejected?

A. A hematoma formed at the puncture site.
B. A multiple-sample needle was used.
C. The cephalic vein was used for the draw.
D. The collection tube was underfilled.


Solutions:

Question 1
Answer: D
Question 2
Answer: D
Question 3
Answer: D
Question 4
Answer: A
Question 5
Answer: D

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