Apple OS X Support Essentials 10.9 : 9L0-415

How do you start up an OS X Mountain Lion computer in Safe Mode?

• A. Hold down Command-Option-P-R during startup.
• B. Hold down Shift during startup.
• C. Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.
• D. Open Terminal, type safe_boot, press Return, and then restart the Mac.

How can you encrypt a disk without losing its contents?

• A. The Archive option in the Finder creates compressed zip archive files.
• B. Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.
• C. From the "Connect to Server" dialog in the Finder, you canconnect to:
  Apple File Protocol (AFP)
  Server Message Blocks/Common Internet File System (SMB/CIFS)
  SMB2
  Network File System (NFS)
  Web-based Distributed Authoring and Versioning(WebDAV)
  File Transfer Protocol (FTP) network file services
• D. From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.

What's Auto Save? How can you identify an application that supports Auto Save?

• A. Disk Utility is the primary application for creating and managing disk images.
• B. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
• C. The master password is used to reset local account passwords.
• D. Auto Save allows compatible OS X applications toautomatically save changes to users'
  documents. A user just saves a document once, then never has to think about saving changes again. Applications that support Auto Save feature a Duplicate function in the File menu as opposed to a default Save As function.

How do you reset the printing system in OS X Mountain Lion?

• A. Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
• B. Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
• C. Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
• D. Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.

What are the four erase options available in Disk Utility? How are they all different?

• A. Methods for restoring from a Time Machine backup include: Navigating through the backup history via the Time Machine application Restoring a user account via Migration Assistant Restoring an entire system via OS X Recovery Manually restoring items via the Finder
• B. The four primary application environments supported by OS X are: Native OS X applications, which are created using Cocoa UNIX applications, which are primarily accessed viaTerminal Java applications, which work as cross-platformapplications X Window System applications, which run inside the popular UNIX windowing environment
• C. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data
• D. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users & Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.