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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1
- Exam Code: PEGAPCDC86V1
- Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1
- Updated: Oct 02, 2026
- Q & A: 60 Questions and Answers
About Pegasystems PEGAPCDC86V1 Exam
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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Next-Best-Action Concepts | 10% | - Customer Engagement Fundamentals
|
| Topic 2: Channels | 10% | - Channel Integration
|
| Topic 3: AI and Arbitration | 8% | - Decision Prioritization
|
| Topic 4: Actions and Treatments | 12% | - Action Management
|
| Topic 5: Business Agility in Customer Engagement | 10% | - Operational Excellence
|
| Topic 6: Contact Policy and Volume Constraints | 13% | - Contact Governance
|
| Topic 7: Engagement Policies | 12% | - Policy Configuration
|
| Topic 8: Decision Strategies | 25% | - Strategy Design
|
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
Question #1
DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.
Correct Answer:
Question #2
To access a property from an unconnected component, you use the____________.
- A. customer-dot-property construct
- B. component-dot-property construct
- C. dot-property value directly
- D. property value
Correct Answer: B 🗳️
Question #3
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suppression rules
- B. Suitability
- C. Applicability
- D. Eligibility
Correct Answer: B 🗳️
Question #4
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Run the starting population segment daily
- B. Select different audience sample with similar profile
- C. Trigger an external ETL (Extract-Transform-Load) process
- D. Select Refresh the audience
Correct Answer: A 🗳️
Question #5
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have ignored the offer.
- B. Similar customers have rejected the offer.
- C. Similar customers have shown interest in the offer.
- D. Similar customers have purchased other offers.
Correct Answer: D 🗳️
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