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PMI Project Management Office Certified Professional Sample Questions:

1. A PMO professional identified that the strategic project's stakeholders are dissatisfied with the visibility of project progress, citing a lack of visibility into key performance indicators (KPIs) and communication. The project manager ensured that the current PMO reporting process and requirements are being followed.
Which action should the PMO professional take?

A) Conduct an internal audit of the reporting process to identify inefficiencies and recommend improvements.
B) Implement stricter reporting requirements to ensure compliance with project standards.
C) Collaborate with stakeholders to confirm their reporting needs and propose enhancements.
D) Reassure the stakeholders about the reporting system's effectiveness.

2. A PMO professional receives feedback from project managers indicating that they are not able to secure the necessary project delivery teams in a timely manner.
How should the PMO professional address this issue to improve resource management across projects?

A) Develop a centralized resource management system that provides visibility into resource availability and allocation.
B) Delegate resource management responsibilities to individual project managers to maintain autonomy.
C) Hire additional project managers to meet the demands of all projects simultaneously.
D) Implement a strict resource allocation policy to ensure equitable distribution of resources among projects.

3. A mid-sized technology company has established a PMO to improve project delivery and governance. The company's leadership has tasked the PMO professional with assessing the current effectiveness of the PMO and identifying areas for improvement.
How should the PMO professional proceed to fulfill this request?

A) Evaluate the maturity and capability of the PMO in performing each service it needs to deliver the benefits required.
B) Host quarterly team-building events to foster collaboration and camaraderie among PMO customers.
C) Implement a project management software tool to streamline project tracking and reporting processes in real time.
D) Conduct employee satisfaction surveys throughout the organization to gauge how happy they are with the performance of the PMO.

4. A PMO professional is mentoring a project manager who is overseeing a project critical to the organization's strategic goals. The project manager has encountered resistance from a key stakeholder who believes the project's direction might jeopardize their department's interests. Despite written communication, the stakeholder remains concerned.
What should the PMO professional advise the project manager to do?

A) Continue with the project as planned, ignoring the stakeholder's concerns.
B) Convene a meeting with the stakeholder to better understand their concerns.
C) Assign a team member to handle the stakeholder and mitigate their objections.
D) Escalate the issue to senior management to override the stakeholder's objections.

5. In recent months, a company was contracted to deliver several projects requiring specialist technical resources. Several clients have begun to complain about the limited availability of the specialist technical resources, which will impact their project timelines.
What should the PMO professional do to help solve the problem?

A) Request that the sales representatives review the contracts and deadlines that the company has taken responsibility for.
B) Suggest the centralization of project resource management and align the project plans to their availability.
C) Support delivery managers and sales representatives in managing relationships with clients.
D) Invite project managers to hire additional skilled resources to face the high number of simultaneously running projects.

Solutions: