ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) : CIS-CSM日本語
- Exam Code: CIS-CSM日本語
- Exam Name: ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版)
- Updated: Sep 18, 2026
- Q & A: 261 Questions and Answers
About ServiceNow CIS-CSM日本語 Exam
PDF for reading and printing, software and app engines with rich functions, no download or install limits — the ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) torrent from VCETorrent fits any device: 261 practice questions for the CIS-CSM日本語 exam.
ServiceNow CIS-CSM日本語 Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Customer Service Management |
| Exam Number: | CIS-CSM |
| Available Languages: | English, Japanese |
| Exam Price: | USD $450 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Related Certifications: | Customer Service Management Implementation ServiceNow Certified System Administrator (CSA) |
| Passing Score: | Pass or Fail |
| Certificate Validity Period: | Requires renewal through ServiceNow delta exams each release cycle |
| Exam Format: | Multiple Select, Multiple Choice |
| Sample Questions: |  |
| Exam Way: | Online proctored exam or onsite testing through Pearson VUE |
| Pre Condition: | ServiceNow recommends completing Customer Service Management Fundamentals and Customer Service Management Implementation training. ServiceNow Certified System Administrator (CSA) knowledge is highly recommended. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-customer-service-management |
ServiceNow CIS-CSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Case Management | 17% | - CSM Workspace
|
| CSM Foundational Data Model | 27% | - Contracts and Entitlements
|
| CSM Workspace, Portals, Service Catalog, Analytics, and Reporting | 8% | - Special Handling Notes, SLAs, and Targeted Communications
|
| CSM Configuration | 38% | - CSM in ServiceNow
|
| CSM Best Practices and Knowledge Management | 10% | - Knowledge Management
|
CIS-CSM日本語 Exam FAQ — Become the Elite
The ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) is ServiceNow's certification exam for CIS-Customer Service Management, at the Specialist level. The certificate is an indispensable part of becoming an elite in this field — priority in salary, outlook, and promotion follows it. Related credentials include ServiceNow Certified System Administrator (CSA), Customer Service Management Implementation.
Right after you place your order, our system emails the ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) material automatically — about a minute, so you can download and begin your practice plans immediately, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding CIS-CSM日本語 exam within 60 days of purchase, we return your full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
USD $450 per attempt, Pass or Fail to pass. Retakes cost the full fee again — plan your preparation regularly with the 261 practice questions for the CIS-CSM日本語 exam at VCETorrent.
Yes — download the free ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) demo before paying; the full torrent goes well beyond it. Purchases include 365 days of free updates by email; renew afterward at 50% off.
90 minutes for 60 questions. Rich functions in the VCETorrent software and app engines — timed modes and progress tracking — build the pacing you need.
The ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) blueprint spans 5 domains — including CSM Configuration (38%), Case Management (17%), CSM Foundational Data Model (27%). Plan practice around the heavier domains; the complete outline above lists every subtopic.
ServiceNow recommends completing Customer Service Management Fundamentals and Customer Service Management Implementation training. ServiceNow Certified System Administrator (CSA) knowledge is highly recommended. Eligibility rules change over time, so verify the current requirements on the official page (official CIS-CSM日本語 exam page) before registering.
ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM日本語版) Sample Questions:
記事は以下を提供することができます：（3つ選択してください。）
- A. 顧客のサービス契約に関する情報
- B. 現在および既知の問題を文書化する
- C. 製品情報を共有する
- D. 一般的な問題や質問に対する回答と回答を提供する
Correct Answer: B,C,D 🗳️
Account (customer_account) テーブルはどのテーブルを拡張しますか?
- A. 顧客 (sn_customer_service__customer)
- B. サービス組織 (sn_customer_service_organization)
- C. 会社（core company)
- D. ビジネス拠点 (sn_csm_business_location)
Correct Answer: C 🗳️
サービス対応インストール ベースは、どのようなエンティティを組み合わせて構成されますか?
3つの回答を選択してください
- A. 基本アイテムをインストールする
- B. 構成項目
- C. インストールされた製品
- D. Ml アセット
- E. 販売された商品
Correct Answer: B,D,E 🗳️
Now Create のどの段階でワークショップが行われますか?
- A. 実行
- B. 開始
- C. 閉じる
- D. お届け
- E. 計画
Correct Answer: E 🗳️
CSMデモデータプラグインがインストールされている場合、本番環境へのリリースパスの一部として使用されるインスタンスを準備する2つのオプションはどれですか。 （2つ選択してください。）
- A. HIリクエストを介してデモデータを削除します
- B. 有効なインスタンスからこのインスタンスにクローンバックします
- C. ケースインターセプターを無効にする
- D. インスタンスをZbootします
Correct Answer: A,B 🗳️
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