Avaya APSS Unified Communications Online Test : 2U00210A

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Avaya 2U00210A Exam Syllabus Topics:

Avaya APSS Unified Communications Online Test Sample Questions:

1. Your client Claudine attended a local user's group meeting and heard about the mobile soft client. She wants to understand the positioning and use cases of the portfolio. What would
you tell her about one-X register Mobile Lite?

A) Uses a client server to provide a graphical user interface for a limited set of UC features on Communication Server 1000 or Communication Manager.
B) Provides a graphical user interface for a limited set of UC features on Communication Server 1000.
C) Uses a free app to provide a graphical user interface for complete UC features on Communication Server 1000 or Communication Manager.
D) Provides a graphical user interface for EC500 or Extension to Cellular telephony features on Communication Server 1000 or Communication Manager.

2. Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:

A) Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
B) Direct integration with Microsoft@ Lync
C) An Avaya soft client to support remote and mobile workers.
D) A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging
E) The Call Center Elite application

3. HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.

4. You are teaching Jorge about ROI calculations for Avaya Aura@ Conferencing. You tell him that during the discovery conversation, you need to determine the customer's current_________ and____________. (Choose two.)

A) Usage
B) Capacity
C) Budget
D) Spend

Solutions: