Latest Microsoft MB-240 Exam questions and answers
VCETorrent MB-240 Exam Practice Test Questions (Updated 200 Questions)
The MB-240 exam consists of 40-60 multiple-choice questions, and the candidate will have three hours to complete it. MB-240 exam is available in several languages, including English, Japanese, Spanish, Portuguese, French, German, and Chinese. The test can be taken online or at a designated testing center.
For more info read reference:
Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service Manage scheduling options in Dynamics 365 for Field Service
NEW QUESTION # 48
You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 49
You are setting your environment to use Resource Scheduling Optimization (RSO). You have enabled Optimize Schedule for all Bookable Resources.
You need to complete the remaining steps to prepare your work order data for optimization.
Which three actions should you perform, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Set Optimize Schedule filed to Yes for all Unsccheduled Work Order Requirement records.
2 - Update From Data and To Date for all unscheduled work order requirement record.
3 - Configure Scheduling Method for booking statuses.
NEW QUESTION # 50
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION # 51
You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team.
Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.
Does this meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION # 52
A field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time. Why is the agent only able to see a limited amount of data from the devices?
- A. Only system admins can see historic data.
- B. By default, only the last 20 readings are displayed.
- C. Microsoft Dynamics 365 is not connected to Azure.
- D. The IoT devices are no longer registered.
Answer: B
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/connected- field-service
NEW QUESTION # 53
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
- A. Booking Rules
- B. Work Order Types
- C. Incident Type
- D. Resources
Answer: C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types
NEW QUESTION # 54
You are identifying Inconsistencies in recent work order billings.
You find a work order that does not have art Invoke and Actuals posted
What are two reasons why this may have happened? tach correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The Work Order Invoice Creation setting is set to Never
- B. The setting for generating invoices for work orders created by an agreement was incorrectly set.
- C. Actuals are only generated when the invoke is marked M Paid
- D. Actuals are only generated when the invoke is Confirmed
Answer: A,B
NEW QUESTION # 55
Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.
When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?
- A. Dropdown
- B. Entity lookup
- C. Matrix (Dynamic)
- D. Textbox
Answer: C
NEW QUESTION # 56
You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However this resource must be available to be scheduled for other accounts.
Solution: You select the resource in the Restricted Resources field within the Schedule Assistant filter every time you book a work order for Adventure Works. Does this meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 57
You are implementing Microsoft Dynamics 365 FWd Service for an electronics company.
You need to identify when a compressor is used from the technicians warehouse inventory.
How does the inventory journal record the transactions? To answer, drag the appropriate inventory journal record to the correct scenario. Each inventory journal record may be used once, more than once. or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 58
Your organization uses Microsoft Dynamics 365 Connected Field Service with Microsoft Azure loT Hub to manage its loT devices.
The device management team reports an issue where they are unable to register devices since the start of their day.
You need to troubleshoot this issue.
What are the two main reasons for this issue? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Dynamics 365 still needs to be connected to Azure.
- B. The loT Administrator security role is missing in Dynamics 365.
- C. The Service Administrator security role is missing in Azure.
- D. Azure is offline.
Answer: A,D
NEW QUESTION # 59
You are responsible for setting up Dynamics 365 Field Service for proper billing and servicing.
Your client needs to understand the difference between billing accounts and service accounts for their multi-company organization.
Match the account type to the applicable scenario. To answer, drag the appropriate account type from the column on the left to the applicable scenario on the right. Each account type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 60
Drag and Drop Question
You are a Dynamics 365 Field Service functional consultant.
Your organization has recently implemented Connected Field Service (CFS) for Azure IoT Hub.
Your organization is using Smart Thermostats to monitor the readings of their cold storage facilities and have registered them as IoT Devices.
If the reading (in Fahrenheit) on the IoT device exceeds 70 degrees, an IoT Alert is generated in CFS.
You need to achieve the following using workflow:
1. If the device reading (in Fahrenheit) is between 70 degrees and 85 degrees, have CFS automatically send a command to remotely reset the device.
2. If the device reading (in Fahrenheit) is greater than 85 degrees, have CFS automatically create a case.
Which three steps should you take in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 61
You are implementing Microsoft Dynamics 365 FWd Service for an electronics company.
You need to identify when a compressor is used from the technicians warehouse inventory.
How does the inventory journal record the transactions? To answer, drag the appropriate inventory journal record to the correct scenario. Each inventory journal record may be used once, more than once. or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
NEW QUESTION # 62
DRAG DROP
You are a dispatcher for a cable installation company that provides installation services in multiple territories. The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
Section: Schedule and dispatch work orders
NEW QUESTION # 63
......
Microsoft MB-240 (Microsoft Dynamics 365 Field Service Functional Consultant) Certification Exam is a popular certification program offered by Microsoft for IT professionals who want to further their career in the field of field service management. Microsoft Dynamics 365 Field Service Functional Consultant certification aims to test the candidates' knowledge of the solutions and features associated with field service management using the Dynamics 365 cloud platform. Microsoft Dynamics 365 Field Service Functional Consultant certification is designed to assess the candidates' expertise in deploying, configuring, and managing field service processes and optimizing the solutions using the Dynamics 365 platform.
Pass Your Microsoft Exam with MB-240 Exam Dumps: https://www.vcetorrent.com/MB-240-valid-vce-torrent.html
Pass MB-240 Exam Info and Free Practice Test: https://drive.google.com/open?id=1E9zZrPfFwwwqDOPM2dwG0dFAeVS03aVM