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Practice with these C-C4H410-21 dumps Certification Sample Questions
C-C4H410-21 Exam Certification Details:
| Duration: | 180 mins |
| Exam: | 80 questions |
| Level: | Associate |
SAP C-C4H410-21 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
NEW QUESTION 38
You have enabled offline pricing for SAP Sales Cloud. What price entry field is available for order item entry in the SAP Sales Cloud mobile app?
- A. Gross Price
- B. Estimated Price
- C. Negotiated Price
- D. Freight Price
Answer: B
NEW QUESTION 39
What is the purpose of Data Workbench? Note: There are 3 correct Answers to this question.
- A. Extract
- B. Simulate
- C. Update
- D. Export
- E. Import
Answer: C,D,E
NEW QUESTION 40
You would like to create a new product list, based on a required product. Which would be an example of cross-selling?
- A. An additional accessory of the product is proposed.
- B. An additional product of higher value is proposed.
- C. A product of lower value is proposed for replacement.
- D. A product of higher value is proposed for replacement.
Answer: A
NEW QUESTION 41
Which action triggers the credit limit determination in SAP Hybris Cloud for Customer? Please choose the correct answer.
- A. Calculate Pricing
- B. Initiate Transfer
- C. Request External Pricing
- D. Release to ERP
Answer: C
NEW QUESTION 42
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order? There are 2 correct answers to this question.
- A. Select 'Simulate Order and Return Pricing'.
- B. Create a sales quote with products.
- C. Set the pricing status to 'Calculated Successfully'.
- D. Select 'Create External Follow Up Document'.
Answer: A,C
NEW QUESTION 43
How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct Answers to this question.
- A. Based on surveys
- B. Based on product lists
- C. Based on lead status
- D. Manually maintained
Answer: C,D
NEW QUESTION 44
For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct Answers to this question.
- A. An administrator wants to change a standard field label to a new value.
- B. A sales representative wants to modify the screen layout.
- C. A service manager wants to arrange his ticket queue with Assigned To as the first column.
- D. A sales manager wants different screen layouts assigned to two different business roles.
Answer: B,C
NEW QUESTION 45
How can you give a business user access to a work center view? There are 2 correct answers to this question.
- A. Copy the access rights from a business user who already has access to the work center view
- B. Create a business role that has access to the work center view and assign it to the business user
- C. Assign the business user to the territory structure
- D. Use business scoping to activate the work center containing the view
Answer: A,D
NEW QUESTION 46
Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct Answers to this question.
- A. Create a key figure.
- B. Assign the report to a work center view.
- C. Choose a data source.
- D. Create a KPI.
Answer: B,C
NEW QUESTION 47
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? There are 2 correct answers to this question.
- A. Define the territory structure
- B. Define the business roles
- C. Define the organizational structure
- D. Set up scoping and fine tuning
Answer: C,D
NEW QUESTION 48
You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERR Which of the following integration approaches support this requirement?
- A. REST A2X service
- B. SAPUI5 widget
- C. SOAP A2X service
- D. Mashup
Answer: D
NEW QUESTION 49
Which of the following fields can you use to restrict lead conversion actions? There are 2 correct Answers to this question.
- A. Qualification
- B. Lead Score
- C. Approval Status
- D. Status
Answer: A,D
NEW QUESTION 50
As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note; There are 3 correct Answers to this question.
- A. Usage statistics
- B. Key figures
- C. Data sources
- D. Speedometer
- E. KPIs
Answer: B,C,E
NEW QUESTION 51
Which of the following are features of custom report creation in SAP Hybris Cloud for customer? There are 3 correct answers to this question.
- A. Direct assignment of a report to a business user is supported.
- B. Custom report creation is supported with a guided procedure.
- C. Custom reports can be created by all users.
- D. Custom calculated key figures are allowed.
- E. Variable selection is possible.
Answer: B,D,E
NEW QUESTION 52
Your customer wants to implement a multistep approval process for sales quotes based on the account classification. Which of the following steps are mandatory to achieve this? Note: There are 2 correct Answers to this question.
- A. Assign an e-mail template for approval communication.
- B. Define a condition in the process.
- C. Create a copy of the default process and maintain the copy.
- D. Enter the direct approvers for each step.
Answer: B,C
NEW QUESTION 53
You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination?
- A. It excludes accounts with multiple territories from the territory realignment run.
- B. It excludes the account during the territory realignment run.
- C. It aligns all accounts marked for territory override with a territory team.
- D. It aligns the account territory determination with the territory realignment run.
Answer: B
NEW QUESTION 54
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? There are 2 correct answers to this question.
- A. Synchronize and exchange appointments
- B. Create and access contacts
- C. Synchronize and exchange leads
- D. Create opportunities
Answer: A,B
NEW QUESTION 55
Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. Exclusive determinations are allowed.
- B. Free goods determination is triggered by credit check.
- C. Items are read-only in the sales document.
- D. Items are editable in the sales document.
- E. Inclusive determinations are allowed.
Answer: A,B,C
NEW QUESTION 56
Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.
- A. Appointment
- B. Visit
- C. Sales quote
- D. Ticket
Answer: A,D
NEW QUESTION 57
Which of the following activities can you perform with the SAP add-in for Microsoft Excel? There are 2 correct answers to this question.
- A. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
- B. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
- C. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
- D. Upload Microsoft Excel workbooks to SAP Cloud for Customer
Answer: C,D
NEW QUESTION 58
Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? There are 2 correct answers to this question.
- A. Product master data
- B. Opportunities
- C. Account Master Data
- D. Territory Management data
Answer: B,C
NEW QUESTION 59
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SAP C-C4H410-21 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including mashups and custom business objects. |
| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. |
| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships. |
| Sales Contracts Quotation and Sales Order Management > 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions. |
| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling. |
| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows. |
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