HP HP2-B110 : Selling HP Imaging and Printing Supplies

  • Exam Code: HP2-B110
  • Exam Name: Selling HP Imaging and Printing Supplies
  • Updated: Sep 25, 2026
  • Q & A: 69 Questions and Answers

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HP HP2-B110 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Handling Objections and Competitive Positioning15%- Warranty and Legal Considerations
- Countering Third-Party Supply Claims
- Addressing Cost Concerns
Topic 2: Customer Needs and Sales Strategy25%- Identifying Customer Printing Requirements
- Value Proposition and Cost-per-Page Analysis
- Demonstrating Quality, Reliability and Security
Topic 3: Solutions, Services and Business Growth15%- Building Long-Term Customer Relationships
- Supplies Lifecycle Management
- HP Instant Ink and Subscription Models
Topic 4: Product Portfolio and Compatibility25%- Maintenance Kits and Accessories
- Paper and Specialty Media
- Ink Cartridges and Toner Cartridges
- Matching Supplies to Printer Models
Topic 5: HP Imaging and Printing Supplies Overview20%- HP Original vs. Non-HP Supplies
- Supply Technology and Innovation
- Environmental and Sustainability Benefits

HP Selling HP Imaging and Printing Supplies Sample Questions:

Question #1

According to the 2013 Spencer Lab laser study, approximately what percent of non-HP toner cartridges had problems?

  • A. 50%
  • B. 30%
  • C. 90%
  • D. 70%
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

On what medium is HP ink designed to give high quality printouts?

  • A. HP printable labels
  • B. A variety of media
  • C. Photocopy paper
  • D. HP Base Photo Paper
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

Why are HP supplies important to the reseller?

  • A. Because the customer purchasing period can be up to 10 years for just one printer
  • B. Because of the partner discount process
  • C. Because you can have the highest margin with HP originals
  • D. Because the customer will only choose original supplies
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

If a customer buys a "Recycled Cartridge" what type of cartridge do they have?

  • A. A cartridge that can be refilled or remanufactured, but has no standard naming convention
  • B. A clone cartridge, made from recycled toner or ink
  • C. A cartridge that can be refilled, remanufactured, or cloned, but has no standard naming convention
  • D. A 100% new cartridge designed for recycling and renewal
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Why should you use genuine HP supplies if you have an HP printer?

  • A. For access to HP e-Print
  • B. For native driver support
  • C. For reliable, trouble-free printing
  • D. For faster print speeds
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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